Ourisman Fairfax Toyota

Very satisfied! Excellent service! Upon arrival for my appointment, I was directed to my assigned Service Advisor. My Advisor was very informative and explained every Excellent service! Upon arrival for my appointment, I was directed to my assigned Service Advisor. My Advisor was very informative and explained everything very thoroughly. More

exellent The services was great Mr Tonny armendariz was exellent, he was very professional and showed me the car that i wanted. answered all my questions The services was great Mr Tonny armendariz was exellent, he was very professional and showed me the car that i wanted. answered all my questions i would recommend him as one of the people with a good sense of humor Mr Armendariz and Darwing Jordan made,did a good job in buying my vehiculo Mr Jordan was very quick with the paperwork i felt very happy More

great customer service feel my dealer with great knowledge about vehicle and brand gave financial advise on different model and internal safety functions and fixture. feel my dealer with great knowledge about vehicle and brand gave financial advise on different model and internal safety functions and fixture. More

Outstanding Attitude andService Easy to use online maintenance scheduling. Tremendous inprocessing and maintenance requirements/price projction review. Very well equipped and comfo Easy to use online maintenance scheduling. Tremendous inprocessing and maintenance requirements/price projction review. Very well equipped and comfortable waiting area replete with morning newspapers. I cannot complain about a single thing. Will never go anywhere else. More

excellent service Did an excellent job for a dead car. Called after 6 p.m. and said have car towed and we will get to it tomorrow. Did just that and took coupons fron Did an excellent job for a dead car. Called after 6 p.m. and said have car towed and we will get to it tomorrow. Did just that and took coupons frond on the web. More

Toyota Care Service Good job but took longer than expected. Inspection and car wash perform as expected. Surprised state inspection sticker was relocated but previous are Good job but took longer than expected. Inspection and car wash perform as expected. Surprised state inspection sticker was relocated but previous area was not cleaned. More

Warranty Work Easy to drop-off, accurate estimate of time to complete work, and pick-up was easy, too. Also called in a timely manner to let me know vehicle was re Easy to drop-off, accurate estimate of time to complete work, and pick-up was easy, too. Also called in a timely manner to let me know vehicle was ready. More

Great Timely Service Dane Beunier took excellent care of me when I came in for the 30,000 check up. The service was timely and Dane pointed out some things that needed to Dane Beunier took excellent care of me when I came in for the 30,000 check up. The service was timely and Dane pointed out some things that needed to be done in the future establishing a plan of action to keep my car running smoothly. More

Thank you! I just moved to the area and I was a little nervous to start over. As soon as I walked through the doors I was greeted with a smile. Everyone was very I just moved to the area and I was a little nervous to start over. As soon as I walked through the doors I was greeted with a smile. Everyone was very personable and I even overheard a few of the team members joking with one another. I worked directly with Simon Lumpkin and he was great! He even cracked a small joke with me to ease my concerns. It helps to know people like where they work because I think they will take better care of their customers. More

Service done pleasantly and efficiently I was greated immediately from departing my car and immediately assigned to Mr. Mustafa Toghral. Mr. Toghal checked all the pertinent information re I was greated immediately from departing my car and immediately assigned to Mr. Mustafa Toghral. Mr. Toghal checked all the pertinent information re my visit. He kept me abreast of progress on the car and pointed out some possible work that might be done in the future. More