Ourisman Fairfax Toyota

15k service Service person is very friendly, fast, place is clean. Need some cold refreshments like Luxus Service waiting room in Chantily area if possible thank Service person is very friendly, fast, place is clean. Need some cold refreshments like Luxus Service waiting room in Chantily area if possible thank you More

95 thousand mile service. Maurice Allen was superb in taking care of our appointment. Our service was done in a timely fashion and in accordance with all of the detailed work t Maurice Allen was superb in taking care of our appointment. Our service was done in a timely fashion and in accordance with all of the detailed work that was to be done and as quoted at the inception. More

First time use of service center I was able to organize the 5000 mile service for my toyota online the day before. Drop off was swift and I was able to very reasonably take a rental c I was able to organize the 5000 mile service for my toyota online the day before. Drop off was swift and I was able to very reasonably take a rental car. My car was ready ahead of expectations and fast check out process also. More

First Time Service was great (I have a 2018 vehicle) and was ready when promised. BUT the car wash left a lot to be desired! My vehicle was filthy but the car w Service was great (I have a 2018 vehicle) and was ready when promised. BUT the car wash left a lot to be desired! My vehicle was filthy but the car was just seemed a rinse and not a wash. More

Excellence customer service I bought my car there 13 years ago. This center has always provided great service to me every time I need it. Therefore, it was not a surprise when I bought my car there 13 years ago. This center has always provided great service to me every time I need it. Therefore, it was not a surprise when they took care of my car in a timely manner. More

Fantastic!! Maurice was super friendly and accommodating during my time at the shop. The moment I walked in, with a cane in hand due to a recent knee surgery, Ma Maurice was super friendly and accommodating during my time at the shop. The moment I walked in, with a cane in hand due to a recent knee surgery, Maurice immediately offered and insisted that I take a seat to prevent further strains on my knee and legs. He wrote up my ticket and took my car, promising to take care of the rest and he delivered excellently. My car is in pristine condition and I really appreciate it. More

85k miles service Quick service, work and price as discussed, helpful service agent! Quick service, work and price as discussed, helpful service agent! Location is conv Quick service, work and price as discussed, helpful service agent! Quick service, work and price as discussed, helpful service agent! Location is convenient for me. More

Great service Making an appointment was easy and changing it was just as easy. Time for service was great and nice waiting area. They even provide snacks. Making an appointment was easy and changing it was just as easy. Time for service was great and nice waiting area. They even provide snacks. More

15k Scheduled Maintenance Prompt courteous attention by Melanie. Pleasure to work with her! She explained what would be done and added a couple of additional items that I reque Prompt courteous attention by Melanie. Pleasure to work with her! She explained what would be done and added a couple of additional items that I requested for my 115k maintenance. More

Excellent Customer Service Always a wonderful experience. They are very organized and pro active. Great customer service. I would not go any where else for service. I have been Always a wonderful experience. They are very organized and pro active. Great customer service. I would not go any where else for service. I have been going to Fairfax Toyota for many years. More