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Ourisman Chrysler Dodge Jeep Ram 40

Edgewood, MD

4.4
1,127 Reviews

1102 Business Center Way

Edgewood, MD

21040

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Showing 1,127 reviews

September 11, 2018

Ryan at the service counter did a fantastic job . I love this Place ! The Customer service is exactly what you would want from a service/dealership . There was an issue but it was handled right away t More

by DavyDawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daugherty, Dan Patzwall
Sep 13, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

DavyDawg, Thank you for the 5 Star Review. We really appreciate your business !!!

September 10, 2018

Short of the bar Ryan, service adviser is hot headed to employees. Unprofessional and a bit alarming. Couldn't duplicate issue to fix. They don't have after-hours to More

by jamie.notary4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Daugherty
September 09, 2018

kept their commitment and completed the installation The salesman Mr.was interested in how the truck was going to be used and what additional might me helpful. The Manager made an extra effort to find th More

by josephpatters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McGeachy, Jay YourNeighborhood Car Guy, Ed Porsch, Amanda Ordos
Sep 10, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

josephpatters, Thank you for the 5 Star Review. We appreciate your business !!!

September 08, 2018

Great Customer service In a time when customer service is all but a memory, it was refreshing to work with Amanda. She was friendly, knowledgeable, and a good communicator. More

by stealth1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Ordos
Sep 08, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you for the 5 Star Review. We appreciate your business !!!

September 08, 2018

Great service Very thorough and Dan explained why part needed replaced. Always courteous and friendly. Mike was on time and great to talk with as he provided my tra More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daugherty, Dan Patzwall
Sep 10, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Mike, Thank you for the review. We appreciate your business !!!

September 07, 2018

Great Do what they say they are going to do and on time. Do great work. The costs are very good. Every person I have dealt with have been very prof More

by peterproccojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daugherty, Dan Patzwall, Don Ward, Amanda Ordos
Sep 08, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

peterproccojr, Thank you for the 5 Star Review. We appreciate your business !!!

September 07, 2018

Great service Staff was friendly and knowledgable waiting area was clean and entertaining with TV magazines and free charger for call phone. That's why I go there i More

by nathan pitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daugherty, Dan Patzwall, Don Ward, Amanda Ordos
Sep 08, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

nathan pitts, Thank you for the Review. We appreciate your business !!!

September 07, 2018

Found problem with the UConnect and fixed it promptly Courteous and professional service both with checking vehicle in & explaining problem. The service tech kept me informed what was being done and esti More

by DEBBIE21220
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cannot recall young man's name who actually corrected problem..he was great., Don Ward
Sep 08, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

DEBBIE21220, Thank you for the 5 Star Review. We appreciate your business !!!

September 07, 2018

They were very helpful and seemed genuine 😄 From the minute I walked in I felt comfortable. Juan was very nice and made us feel at home in the dealership. He seemed very confident that we would More

by bea.allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McGeachy, Rick Schofield, DeJuan Stovall
Sep 08, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

bea.allen, Thank you for the 5 Star Review. We appreciate your business !!!

September 07, 2018

Perfect ! I was able to "shop" so to speak on line through the listed inventory for the exact vehicle I was looking for. Once I found two I would consider, I w More

by PHUSHON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay YourNeighborhood Car Guy
Sep 08, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

PHUSHON, Thank you for the 5 Star Review. We appreciate your business !!!

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