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Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
1,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,127 reviews
September 27, 2018
You don’t just buy a car, you buy an awesome company! We are loyal Dodge owners who became Thompson customer for life when Schafer & Strominger closed. Happy to have found a new Dodge family from sales to We are loyal Dodge owners who became Thompson customer for life when Schafer & Strominger closed. Happy to have found a new Dodge family from sales to service. More
by PBRUNO717
Verified CustomerEmployees Worked With
RON FILLING, Jay YourNeighborhood Car Guy, Ryan Daugherty, Ed Porsch
September 27, 2018
Friendly, quick Amanda was very nice, she was efficient. Service was quickly completed.. I was promptly called when my vehicle was done. They stored it until I could Amanda was very nice, she was efficient. Service was quickly completed.. I was promptly called when my vehicle was done. They stored it until I could pick it up. More
by meyersiv.john
Employees Worked With
Amanda Ordos
September 26, 2018
These guys are awesome I have most of my service done through them ! They always accommodate me ! I showed up yesterday morning no appointment at all for a flat tire, they l I have most of my service done through them ! They always accommodate me ! I showed up yesterday morning no appointment at all for a flat tire, they let me know it needed to be replaced and took care if it for me without me having any appointment whatsoever More
by VATRELLE
Employees Worked With
Tisha Felizzola, Amanda Ordos
September 25, 2018
Reliable Never worry about taking car for service. They do not pressure for add one or in-needed service. They are fair, courteous and on time. Never worry about taking car for service. They do not pressure for add one or in-needed service. They are fair, courteous and on time. More
by bobblizzard
Employees Worked With
Don Ward
September 24, 2018
Great customer service I had a great experience with the service technician as well as the customer service representative. They kept me updated and got my car ready as quic I had a great experience with the service technician as well as the customer service representative. They kept me updated and got my car ready as quickly as possible. More
by gabrielsimon99
Employees Worked With
Amanda Ordos
September 22, 2018
No hassle Previous to my van purchase I purchased parts and dealt with service dept and received great service. Went here to look at a 2018 Dodge caravan based Previous to my van purchase I purchased parts and dealt with service dept and received great service. Went here to look at a 2018 Dodge caravan based on past experience with them. Sales dept more than accommodating and provided straight answers which led me to buy from them. More
by DANIEL I
Employees Worked With
Rick Schofield, DeJuan Stovall, Dan Patzwall, Ed Porsch, Amanda Ordos
September 19, 2018
Great service and friendly personnel seams to care for there customers, willing to work with the customer to make him or happy and relax on the repairs . service and friendly personnel seams to care for there customers, willing to work with the customer to make him or happy and relax on the repairs . More
by DR.HUGHES1
Employees Worked With
Tisha Felizzola, Ryan Daugherty, Dan Patzwall, Joe Tusa, Ed Porsch, Don Ward, Amanda Ordos
September 18, 2018
What a great experience!! Everyone there was very friendly and helpful! Ryan actually was the service person that helped me because Don was with another customer. The team effo Everyone there was very friendly and helpful! Ryan actually was the service person that helped me because Don was with another customer. The team effort did not go unnoticed! More
by tonya.bauer
Employees Worked With
Ryan Daugherty
September 17, 2018
Customer Service needs to improve I had to get my car towed because it wouldn't start. I spoke to Amanda who told me she would let me know when they received the car. She did call me I had to get my car towed because it wouldn't start. I spoke to Amanda who told me she would let me know when they received the car. She did call me to say it was received. She also said she would call me when the tech looked at it. My care arrived there around 2 -3. I waited to get a call never did. I called at 5:30, only to be told by her that the tech went home at 5 and my car was still on the diagnostic machine. So if the tech left at 5 and she knew that she would not have an update why did not get a call to let me know. I had to call her. During that call she said the Tech will not be in until 8:30 the next day. Since my car was already on the machine I felt like i should get a call at least by 10. Nope did not happen. I had to call and ask about my car around 11. Good thing I called because it was done, if I had not called who knows what time she would have called me. When I got there to pick up my car she was too busy to even say hello even though she was at the counter. Also had to interrupt the conversation between Amanda and Dan to ask where my car was. I stood there for a while trying to wait for a break in the conversation. If a customer is standing in front of you, asking if they need help or assistance should be done. More
by CBQ710
Employees Worked With
Amanda Ordos
September 16, 2018
Great service Had a tire pressure problem and Don at the front desk made sure that it was taken care of, it was something that I tried to get fix before and was tol Had a tire pressure problem and Don at the front desk made sure that it was taken care of, it was something that I tried to get fix before and was told that it was fine More
by WILLA.M.LEE2.CTR
Employees Worked With
Don Ward
