Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
1,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 1,127 reviews
March 22, 2022
Took too long to get parts. Had my vehicle for a week. Then they damaged my drivers side step board and I had to return to get it replaced. Had my vehicle for a week. Then they damaged my drivers side step board and I had to return to get it replaced. More
by sausehaus
Verified CustomerEmployees Worked With
Don Ward
March 16, 2022
Staff was very courteous and performance was excellent. The facility is clean, coffee is good, and they were accommodating of me to hold a conference call in a side office. That was very very helpful. The facility is clean, coffee is good, and they were accommodating of me to hold a conference call in a side office. That was very very helpful. More
by Dan Williams
Employees Worked With
Tia, Greg Smith
March 16, 2022
First this is the second time they worked on this cart. First time they kept saying they didn’t see anything wrong ,then finally after resetting the computer which was 6/7 time we took it back all of a sud First time they kept saying they didn’t see anything wrong ,then finally after resetting the computer which was 6/7 time we took it back all of a sudden it needs new transmission and we only had the car for maybe 45 days but when we was taking it there it was under warranty,yet we still had to pay,smh. Then my husband takes it for very first oil change/tire rotation and was charged when the first 3 were supposed to be free! I had to call and stuff for refund. Finally Gary Dubeck got us a refund yet it should’ve NEVER have happened. So unfortunately I would not recommend,especially without letting them know my experiences and be on point in every aspect when dealing with them. More
by generalsgem
Employees Worked With
Rick Schofield, Matt "Goody" Goodson, Gary Dubeck
March 16, 2022
Service advisor Don was professional and courteous. My oil change and tire rotation was done in a timely manner. Will definitely return for repeat maintenance. My oil change and tire rotation was done in a timely manner. Will definitely return for repeat maintenance. More
by bensibiski
Employees Worked With
Don Ward
March 15, 2022
Unprofessional, didn't repair issue vehicle is brand new , half xxx first service didn't top off fluids or do tire pressure , dreading returning to try for a 3rd time to get the issue fixed , doubtful , half xxx first service didn't top off fluids or do tire pressure , dreading returning to try for a 3rd time to get the issue fixed , doubtful More
by Ryanbattaglia69
Employees Worked With
Don Ward
