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Ourisman Chrysler Dodge Jeep Ram 40

Edgewood, MD

4.4
1,127 Reviews

1102 Business Center Way

Edgewood, MD

21040

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Showing 1,127 reviews

December 20, 2018

Friendly! The service team is very friendly and informative. Had some glitches with my new Jeep but they were quick to resolve them. I appreciate the extra TLC! More

by bigtruckjulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daugherty, Dan Patzwall
Dec 21, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

bigtruckjulie, Thank you for the 5 Star Review. We appreciate your business !!!

December 19, 2018

OIL CHANGE/RECALL Amanda is the best to deal with. Makes the visit very easy and explains everything to you. Alway's offers her knowledge. Keeps your appointment short More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Ordos
Dec 21, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

scott, Thank you for the 5 Star Review. We appreciate your business !!!

December 19, 2018

Great Service We always trust Don to keep our work vehicles in safe and good operating condition! He is also cognizant of our need to keep vehicle on the road and More

by CHUCK63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ward
Dec 21, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

CHUCK63, Thank you for the 5 Star Review. We appreciate your business !!!

December 18, 2018

My last visit. They would not listen to my concerns about warranty issues with my car. They keep saying the transmission is learning how I drive two years later. O More

by GICAROLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Ordos
December 18, 2018

Service dept Was in and out in 15 minutes for a recall. Have bought all my cars at this dealership and had them serviced here. Very happy customer. More

by rmkinsey2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daugherty, Don Ward
Dec 21, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

rmkinsey2006, Thank you for the 5 Star Review. We appreciate your business !!!

December 17, 2018

Easiest car buying experience to date Best experience I have ever had buying a new car. We told them what we wanted...made a reasonable offer...and the deal was done...no back and forth. More

by corridoncastle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Schofield, "Texas" Greg Ott
Dec 17, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

corridoncastle, Thank you for the 5 Star Review. We appreciate your business !!!

December 17, 2018

Amazing service, quick process We knew what van we wanted before we arrived but we were able to get in, get a offer on our trade, test drive, finance and get the tour and tech setup More

by Skabarbro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tisha Felizzola, RON FILLING, Ryan Daugherty, Ed Porsch, Matt Filling
Dec 17, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Skabarbro, Thank you for the 5 Star Review. We appreciate your business !!!

December 17, 2018

Unmatched Customer Service! I brought my Jeep in for service due to a check engine light. I was frustrated because I had already been to another dealer to have work done. Amanda More

by KWWRIGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Ordos
Dec 17, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

KWWRIGH, Thank you for the 5 Star Review. We appreciate your business !!!

December 17, 2018

Great dealership!! I love buying my vehicles from Thompson! I’ve bought a hand full of cars and trucks every time is great. Thanx a lot to the sales manager Matt! More

by JAMESK2731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murray, Ryan Daugherty, Matt Filling
Dec 17, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

JAMESK2731, Thank you for the 5 Star Review. We appreciate your business !!!

December 17, 2018

Disclosures I purchased what I thought to be a new vehicle, come to find out it was delivered to a previous customer. It was never titled but did have a temporary More

by bmoreMatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RON FILLING, Rick Schofield, Matt Murray, Ed Porsch, Amanda Ordos, Matt Filling
Dec 17, 2018 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

We're sorry that your experience did not meet your expectations. We work hard to make sure that our customers have a good experience with us. We're sorry that it didn't work out this time. We hope you enjoy your new vehicle.

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