Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
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Quality and convenience They are always knowledgeable and explain everything before they start working on your vehicle . I’ve been coming there for years and will continue to They are always knowledgeable and explain everything before they start working on your vehicle . I’ve been coming there for years and will continue to. More
Poor performance Always have problems when I go there. They never fix it right the first time. Always have to argue with them to fix their mistakes. Nasty on the phone Always have problems when I go there. They never fix it right the first time. Always have to argue with them to fix their mistakes. Nasty on the phone. More
They made it happen! I wanted a specific Ram at a specific number.... They worked hard to satisfy both. Easy to work with and I would have no problem going back, I wanted a specific Ram at a specific number.... They worked hard to satisfy both. Easy to work with and I would have no problem going back, More
Best Dealer Experience Ever Listened to my needs, no pressure, no oversell. Felt like I was their most important customer even though I was leasing an in-expensive vehicle. Listened to my needs, no pressure, no oversell. Felt like I was their most important customer even though I was leasing an in-expensive vehicle. More
The best customer service around I absolutely enjoy the professionalism and friendliness of the entire staff at Thompson Jeep in Edgewood! Every time I bring my vehicle in for mainte I absolutely enjoy the professionalism and friendliness of the entire staff at Thompson Jeep in Edgewood! Every time I bring my vehicle in for maintenance, I feel like I am part of a family! More
Fixed problems with Jeep As always, when we have a problem with our Jeep we take it to Thompson. They take good care of our vehicle. Our tailgate was not closing all the way As always, when we have a problem with our Jeep we take it to Thompson. They take good care of our vehicle. Our tailgate was not closing all the way and was setting off the alarm. This problem had to be taken care of, and Thompson knew right away what was wrong and fixed it. We have been customers for years with two of our Jeeps. More
Experience Excellent service and stayed within my budget. No haggling. Would buy again with this salesperson. I do not have any more comments or suggestions Excellent service and stayed within my budget. No haggling. Would buy again with this salesperson. I do not have any more comments or suggestions to add. Please allow submission. More
Exceptional!!!! I came in to the shop with a serious issue with my vehicle. Amanda and Carlos assisted me. They were extrememly helpful and sensitive to my issue. Mr. I came in to the shop with a serious issue with my vehicle. Amanda and Carlos assisted me. They were extrememly helpful and sensitive to my issue. Mr. Bass was also the perfect driver and had great conversation! Beyond exceptional service! More
Warranty repairs Simple fix for two recalls. Great experience. Work was done as promised, and on time. Used shuttle service one way. The driver was very courteous and Simple fix for two recalls. Great experience. Work was done as promised, and on time. Used shuttle service one way. The driver was very courteous and knowledgeable. More
Fast and friendly Don was helpful, friendly and informative from scheduling to pickup. The service team, including Ryan and Amanda, is always a pleasure to work with. A Don was helpful, friendly and informative from scheduling to pickup. The service team, including Ryan and Amanda, is always a pleasure to work with. A+ More