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Ourisman Chrysler Dodge Jeep Ram 40

Edgewood, MD

4.4
1,127 Reviews

1102 Business Center Way

Edgewood, MD

21040

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Showing 1,127 reviews

January 10, 2019

Quality and convenience They are always knowledgeable and explain everything before they start working on your vehicle . I’ve been coming there for years and will continue to More

by MADISON120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Ordos
Jan 15, 2019 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

MADISON120, Thank you for the 5 Star Review. We appreciate your business !!!

January 08, 2019

Poor performance Always have problems when I go there. They never fix it right the first time. Always have to argue with them to fix their mistakes. Nasty on the phone More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Daugherty, Amanda Ordos
January 07, 2019

They made it happen! I wanted a specific Ram at a specific number.... They worked hard to satisfy both. Easy to work with and I would have no problem going back, More

by rbeans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay YourNeighborhood Car Guy, Matt Filling
Jan 10, 2019 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

rbeans, Thank you for the 5 Star Review. We appreciate your business !!!

January 07, 2019

Best Dealer Experience Ever Listened to my needs, no pressure, no oversell. Felt like I was their most important customer even though I was leasing an in-expensive vehicle. More

by sfcretarmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Porsch, Matt Filling, "Texas" Greg Ott
Jan 10, 2019 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

sfcretarmy, Thank you for the 5 Star Review. We appreciate your business !!!

January 04, 2019

The best customer service around I absolutely enjoy the professionalism and friendliness of the entire staff at Thompson Jeep in Edgewood! Every time I bring my vehicle in for mainte More

by lbutts13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daugherty
Jan 10, 2019 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

lbutts, Thank you for the 5 Star Review. We appreciate your business !!!

January 04, 2019

Fixed problems with Jeep As always, when we have a problem with our Jeep we take it to Thompson. They take good care of our vehicle. Our tailgate was not closing all the way More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daugherty
Jan 10, 2019 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Bill, Thank you for the 5 Star Review. We appreciate your business !!!

Jan 10, 2019 -

Bill responded

Always feel confident with the service from Thompson....Been their customers for years..

January 03, 2019

Experience Excellent service and stayed within my budget. No haggling. Would buy again with this salesperson. I do not have any more comments or suggestions More

by ereese2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Smothers
Jan 10, 2019 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

ereese2014, Thank you for the 5 Star Review. We appreciate your business !!!

January 03, 2019

Exceptional!!!! I came in to the shop with a serious issue with my vehicle. Amanda and Carlos assisted me. They were extrememly helpful and sensitive to my issue. Mr. More

by fleetjasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Mr. Bass, Amanda Ordos
Jan 10, 2019 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

fleetjasmine, Thank you for the 5 Star Review. We appreciate your business !!!

January 02, 2019

Warranty repairs Simple fix for two recalls. Great experience. Work was done as promised, and on time. Used shuttle service one way. The driver was very courteous and More

by patcurrypat
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan Daugherty
Jan 02, 2019 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

patcurrypat, Thank you for the 5 Star Review. We appreciate your business !!!

January 01, 2019

Fast and friendly Don was helpful, friendly and informative from scheduling to pickup. The service team, including Ryan and Amanda, is always a pleasure to work with. A More

by Paul C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ward
Jan 02, 2019 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Paul C, Thank you for the 5 Star Review. We appreciate your business !!!

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