Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
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Ryan in service center took very good care of me. Thank you. Ryan brought the technician in to address all of my concerns with my vehicle. Ryan provided excellent customer service! I will be bringing my vehicle Ryan brought the technician in to address all of my concerns with my vehicle. Ryan provided excellent customer service! I will be bringing my vehicle back for future services. More
Service Dept is the best You guys have an amazing service department. Ryan and Don always have smiles on their faces and are always happy to help. They never have a problem You guys have an amazing service department. Ryan and Don always have smiles on their faces and are always happy to help. They never have a problem answering any question. More
Overall Experience My first experience with Chrysler has been a complete nightmare! I have not been satisfied but Amanda Ordos was great with helping get things fixed. My first experience with Chrysler has been a complete nightmare! I have not been satisfied but Amanda Ordos was great with helping get things fixed. More
Good experience at Thompson Second new car we have purchased from Tisha and Thompson. Always a good expo or a to. Of haggling and fairly quick process compared to other dealershi Second new car we have purchased from Tisha and Thompson. Always a good expo or a to. Of haggling and fairly quick process compared to other dealerships. More
Amanda is AMAZING!!! Once again I had to take my car in for service. Amanda had my parts ordered before I arrived, and had a tech take a test drive with me to address a co Once again I had to take my car in for service. Amanda had my parts ordered before I arrived, and had a tech take a test drive with me to address a concern I had with a noise. She then called around to find the info for my extended warranty because I didn’t know it and arranged a rental care without me having to ask! Best customer service hands down! More
Thrilled with service I bought my car in for routine oil change and they found a tapping noise, made me aware of the problem and resolved it quickly. I bought my car in for routine oil change and they found a tapping noise, made me aware of the problem and resolved it quickly. More
Fantastic dealership!! We have bought 3 vehicles from this dealership and every interaction was top notch! This dealership does everything they can to get you into the vehic We have bought 3 vehicles from this dealership and every interaction was top notch! This dealership does everything they can to get you into the vehicle you want at a price you can afford WITHOUT trying to rip you off! And they give you decent money for your trade in. They don’t try to lowball you or “adjust the numbers” to make things look good and still screw you. We will never go anywhere to buy a vehicle but this dealership. More
My Review The salesman Tyrone Smothers was very knowledgeable of the CHRYSLER PACIFICA. He gave me A fair price and explained how to operate my new van. He ev The salesman Tyrone Smothers was very knowledgeable of the CHRYSLER PACIFICA. He gave me A fair price and explained how to operate my new van. He even helped to set up my phone. I will recommend this dealership to friends and family. More
satisfied customer I bought my car back in 2006. A 2006 PT Cruiser convertible that I love. And there have been times that I have not been the most agreeable person bu I bought my car back in 2006. A 2006 PT Cruiser convertible that I love. And there have been times that I have not been the most agreeable person but Amanda always wins me over with her knowledge of why certain things happen to a car. It is still winter but I look forward to spring and summer when I can roll around the county with the top down on my PT. More
Quick and Easy Quick and easy for a recall and some routine maintenance. Price was average, could have done better at private garage, but I was already there. Fre Quick and easy for a recall and some routine maintenance. Price was average, could have done better at private garage, but I was already there. Free car wash was a nice bonus. More