Ourisman Chrysler Dodge Jeep Ram 40

Above and Beyond I brought my 2018 Jeep Grand Cherokee in for its first oil change this past weekend. Amanda was my service advisor and was very helpful in getting me I brought my 2018 Jeep Grand Cherokee in for its first oil change this past weekend. Amanda was my service advisor and was very helpful in getting me checked in. I purchased some accessories for my vehicle from the Parts department while I was there and they were able to install them (at no charge as well) while my car was being serviced. Extremely satisfied with their level of service even though I didn’t purchase the vehicle from them. I will back again for service and would definitely recommend them to other Jeep owners. More

Very Friendly service The staff are knowledgeable and professional. I took my car somewhere else to look into a noise my car was making and they could not find the problem The staff are knowledgeable and professional. I took my car somewhere else to look into a noise my car was making and they could not find the problem. Within an hour of having my car, Thompson figured out the problem and called to give me a few extra recommendations. They told me the prices and gave me some additional suggestions. I was very happy with what they did. More

Airbag inflator recall Appointment was started as scheduled and completed in a timely manner that was less than quoted. Car returned after replacement of passenger side air Appointment was started as scheduled and completed in a timely manner that was less than quoted. Car returned after replacement of passenger side airbag inflator in excellent condition. More

Good experience Everything went smoothly. Thanks to everyone that helped us. Everyone was so friendly.. would recommend Thomson’s to everyone. When car wouldn’t start Everything went smoothly. Thanks to everyone that helped us. Everyone was so friendly.. would recommend Thomson’s to everyone. When car wouldn’t start, the service department quickly figured out what went wrong and haven’t had any problems since. More

A Very Satisfying Experience I went to Thompson with a driveability problem on my 2005 Chrysler 300. They diagnosed it and actually let me know there was an active bulletin on my I went to Thompson with a driveability problem on my 2005 Chrysler 300. They diagnosed it and actually let me know there was an active bulletin on my car that lasts for life. I figured most dealers or garages would not let me in on that info and just charge me. They replaced the fuel tank quickly and at no charge to me at all. The service advisors were very professional and offered anything they could to make my repairs as convenient and easy as possible. More

Rust issues Great Service . Amanda is fantastic . Takes care of the issues you need completed . All the service techs at this location are great people to work wi Great Service . Amanda is fantastic . Takes care of the issues you need completed . All the service techs at this location are great people to work with . More

Awesome easy It was a pleasure from start to finish. No hidden agenda. The salesman Jay was a pleasure to deal with. Thank you Thompson's for a great experience It was a pleasure from start to finish. No hidden agenda. The salesman Jay was a pleasure to deal with. Thank you Thompson's for a great experience More

Good Service! Great job and great service. Short wait. Thank you guys! Amanda and guy at desk were very friendly and knew their job very well. He explained what els Great job and great service. Short wait. Thank you guys! Amanda and guy at desk were very friendly and knew their job very well. He explained what else they had found and explained it didn't need to be addressed then but if I wanted to they could or to consider it in the future which I will. Thanks. More

Oil change and tire rotation Everyone at Thompson Edgewood is AWESOME, they're friendly, professional and totally customer oriented and dedicated. The Thompson in Dundalk Servic Everyone at Thompson Edgewood is AWESOME, they're friendly, professional and totally customer oriented and dedicated. The Thompson in Dundalk Service crew sucked, so I came to Edgewood and haven't left, I've even bought 2 cars from them this past year. Thompson has great staff in their sales and finance dept and their Service Dept is AWESOME. When dealing with Thompson, GO TO EDGEWOOD you'll feel like a member of the family, if you choose to go to Dundalk, well....You'll find out and come to EDGEWOOD. Love these Guys and Gals !!! More