Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
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Excellent Car and Customer Service. I come all the way from New York to get my car serviced in this dealership. It feels like home. The people and the environment are very friendly. I I come all the way from New York to get my car serviced in this dealership. It feels like home. The people and the environment are very friendly. I have always particularly worked with Don every time I came around and he is a great, friendly and humorous guy. And I always get a complimentary car wash coupon. They are honest with fixing problems and prices are great. I couldn't ask for anything more. More
ABS brake sensor My ABS light came on going to work. My dad usually takes care of changing my brakes when needed, but did not know how to determine what exactly was w My ABS light came on going to work. My dad usually takes care of changing my brakes when needed, but did not know how to determine what exactly was wrong with the ABS light issue. We knew it had to be a bad sensor, wire or fuse. Thompson determined the problem quickly and said they couldn’t get to it today(Saturday) but if we left my car they would get to it on Monday. (As I need my car to get to work). Well, in less then 4 hours they called and said I could pick up my car! I love Thompson’s Service staff! More
Quick service, friendly people Last minute appointments available, quick service. Dealt with parts dept. To order some things for the car, easy process. Wpuld highly recommend to Last minute appointments available, quick service. Dealt with parts dept. To order some things for the car, easy process. Wpuld highly recommend to other people. More
Professional prompt service! Easy to schedule appointment. Arrived early and quick friendly service and I was done. Free oil change and payed reasonable price for rotating tires! Easy to schedule appointment. Arrived early and quick friendly service and I was done. Free oil change and payed reasonable price for rotating tires! Very pleased! More
Challenger service Had 2- recalls on vehicle repaired. Service was done in a timely manner, very clean and my vehicle was treated very well. I’m very picky with my Chall Had 2- recalls on vehicle repaired. Service was done in a timely manner, very clean and my vehicle was treated very well. I’m very picky with my Challenger. Vehicle check over was thorough, communication with me was great. I’m new to Thompson Dodge Service and will use them in the future. Great service! More
Great Job Staff was very friendly and helpful and accomplished everything in a timely manner and I was very pleased with everything done at TJ Thompson servic Staff was very friendly and helpful and accomplished everything in a timely manner and I was very pleased with everything done at TJ Thompson service department. Great job. More
Greg & Matt worked very hard to get to an acceptable deal. Even though we were ready to leave 2x, Greg was able to get things worked out. My word count stands as it is. use is at face value. Even though we were ready to leave 2x, Greg was able to get things worked out. My word count stands as it is. use is at face value. More
Frustrated I have purchased over a dozen vehicles from Thompson over the years and always came back and recommended them to others. I recently brought my grandso I have purchased over a dozen vehicles from Thompson over the years and always came back and recommended them to others. I recently brought my grandsons Jeep in for a Engine Warning Light problem. We had a diagnostics done prior to bringing it in and discovered that the problem was the thermostat, Thompson also ran a diagnostic and replaced the thermostat. problem seemed to be resolved, but a day later it was back. Took the jeep back the following Saturday and after looking at it the service rep informed us that the wrong size fuse was the problem. I informed the rep that no one outside of a oil change at Jiffy Lube had ever been under the hood but the service techs at Thompson, he said that due to the amount of miles on the Jeep (51000) he was not sure of that. I took exception to that because I felt and feel the my word was being questioned. More
Excellent Service The representatives were very professional and courteous thst I came in contact with. They provided me with their shuttle service to take me home and The representatives were very professional and courteous thst I came in contact with. They provided me with their shuttle service to take me home and pick me up to keep me from having to wait to long until a part was delivered. Thank you for the work and service provide to me. More
Good Experience Purchasing New Vehicle I contacted Jay at Thompson Jeep in Harford County to look at Jeep Grand Cherokee. Jay and I drove the Jeep I emailed him about and with his (and Matt I contacted Jay at Thompson Jeep in Harford County to look at Jeep Grand Cherokee. Jay and I drove the Jeep I emailed him about and with his (and Matt's) help, I purchased another Jeep Grand Cherokee more in the price range I wanted to be. I LOVE my new Jeep and am glad Matt suggested the Altitude package which I am very happy with! More