Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
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Got an oil change. Everything went great! I was greeted promptly. My car was taken right back. The waiting area was well stocked with drinks and snacks. In no time my oil change was complete a I was greeted promptly. My car was taken right back. The waiting area was well stocked with drinks and snacks. In no time my oil change was complete and I was on my way. What more could you ask for??! More
Honest assement and good customer service My Electronic Throttle Control (ETC) failed and the car went in to limp mode. I installed a new ETC on the car and had it towed to Thompson to get it My Electronic Throttle Control (ETC) failed and the car went in to limp mode. I installed a new ETC on the car and had it towed to Thompson to get it reprogrammed to accept the new ETC. The whole process only took about 20 minutes. More
Tyrone did a great job awesome I love the service the professional staff I would recommend my friends family co-workers to this dealership also I would buy my truck from here as wel I love the service the professional staff I would recommend my friends family co-workers to this dealership also I would buy my truck from here as well thanks again Tyrone More
Incredible Service We were very pleased with everyone we dealt with here. The salesman Dan Marcheski was very friendly and professional. When we are ready to purchase an We were very pleased with everyone we dealt with here. The salesman Dan Marcheski was very friendly and professional. When we are ready to purchase another vehicle we will be going here again. More
Purchase The sales, finance and mgt rep were terrific. It was a smooth process, great price and in and out in a few hours. Would recommend! The sales, finance and mgt rep were terrific. It was a smooth process, great price and in and out in a few hours. Would recommend! More
Wish I would have gone elsewhere The salesperson seemed nice at first but indifferent to whether we purchased a vehicle from them. I appreciated the lack of pressure but she didn’t ev The salesperson seemed nice at first but indifferent to whether we purchased a vehicle from them. I appreciated the lack of pressure but she didn’t even seem like she was on our side. The manager came to tell us the vehicle we wanted wasn’t going to work for our financial situation. Then he proceeded to call one other place and suddenly could make it work. I really believe he was playing games and I hate that! He was arrogant and rude when we wanted to walk away. It ruined the car buying experience. I wished I had gone back to the mega dealership I had used before because even if I was just a number, they would have never gotten away with that attitude. The finance manager was the only person we dealt with who was super nice and efficient. More
Dan is the Man!! This is the second car I’ve purchased myself in a dealership. The first was from Jones Junction and I only needed one time to know I’d never go there This is the second car I’ve purchased myself in a dealership. The first was from Jones Junction and I only needed one time to know I’d never go there again. A family friend has recommended Thompson to me before but I wasn’t ready to buy at the time. When I was, I gave Dan Marcheski a call and it was the best decision I could have made when looking into a new car. I told him what I was looking for in a new vehicle and he went to work. He looked into EVERY option, not just the affordable. He worked with me to get me into a BRAND new 2019 Jeep Compass and I am in LOVE. The manager, Rick and Dan definitely gave me the absolute best deal they could do. They ran numbers multiple times to make sure the payments were as close to where I wanted them as possible. I had gone in expecting to be qualified for a used car at best, but they went above and beyond. 10/10 Would buy a car from Dan and Thompson again! More
Dan's the man Dan worked tirelessly to get me in a new car. Wouldn't go anywhere else from now on. If you're on the hunt for a car, go here and ask for Dan! Dan worked tirelessly to get me in a new car. Wouldn't go anywhere else from now on. If you're on the hunt for a car, go here and ask for Dan! More
Great Always great Customer service Everyone nice. Never had problem. Let me know what's going on with vehicle. Thinking of buying another vehicle soon fr Always great Customer service Everyone nice. Never had problem. Let me know what's going on with vehicle. Thinking of buying another vehicle soon from them again. Awesome job. More
Running board . They were able to remedy a problem I caused. Which made me very happy.I did a beautiful job of causing my right running board not to be able to put ba They were able to remedy a problem I caused. Which made me very happy.I did a beautiful job of causing my right running board not to be able to put back on, without some ingenuity. They were able to remount the running board. More