Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
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Service Department I been coming here for many years, "Don Ward" is FANTASTIC, so patient and understanding, I highly recommend this Service Department,When I called th I been coming here for many years, "Don Ward" is FANTASTIC, so patient and understanding, I highly recommend this Service Department,When I called they work me right in, Kudos to Don Ward More
Fast and great sales women Great people at Thompson, only place I would purchase a truck and car,and receive service as great from all the employees of Thompson car and service Great people at Thompson, only place I would purchase a truck and car,and receive service as great from all the employees of Thompson car and service department More
Very pleasant Amamda Ordos was very help and courteous. See conducted a follow up about the uconnect software. I was not expecting that and am very greatful for he Amamda Ordos was very help and courteous. See conducted a follow up about the uconnect software. I was not expecting that and am very greatful for her assistance. More
Awesomely Awesomeness Superb hospitality. Mr. Donald Ward was a excellent gentleman and knowledgeable at his job. Gave an accurate account of why I was there. Letting me kn Superb hospitality. Mr. Donald Ward was a excellent gentleman and knowledgeable at his job. Gave an accurate account of why I was there. Letting me know he was prepared for the service I needed. More
Alignment-tierod driveshaft I brought my suv in for a foul weather alignment but ended up with 4 new tires, new tie rod and driveshaft and the alignment. During inspection they f I brought my suv in for a foul weather alignment but ended up with 4 new tires, new tie rod and driveshaft and the alignment. During inspection they found the leaking driveshaft boot and low tire tread. Then the alignment wouldn’t take without a new tie rod. Ryan kindly arranged for the warranty inspector to come approve the work and got the parts in quickly so I was only out of my car for 2 days. So instead of the expected ~$90 I spent ~$800 and put the warranty to use. More
Buying a new vehicle from Thompson ram was the best experien Dealing with sales person Tyrone Smothers was the best he did everything possible to get me the best deal I recommend highly. Anyone looking for a new Dealing with sales person Tyrone Smothers was the best he did everything possible to get me the best deal I recommend highly. Anyone looking for a new ram truck this is the place to be. More
New battery My original battery failed and called in for appointment approval, they said to bring it right over . Did electrical inspection all was good but batte My original battery failed and called in for appointment approval, they said to bring it right over . Did electrical inspection all was good but battery did need to be repaired . Battery was in stock and repairs were done within 45 minutes . Thanks for the quick response and service job . More
Excellent I love my new truck, the team did everything they could to help me! Would highly recommend this dealership to friends and family, what more can I say? I love my new truck, the team did everything they could to help me! Would highly recommend this dealership to friends and family, what more can I say? More
Great service dept Such a great service department, staff is always friendly. I just recently started taking my vehicle to them. They treat me like I have been coming Such a great service department, staff is always friendly. I just recently started taking my vehicle to them. They treat me like I have been coming there for year. I will continue to keep going there for my next purchase and definitely for all my services. More
Excellent! I only bring my car to Thompson for service. Everyone is very friendly and very knowledgeable. They even work with me on pricing. Awesome workers! I only bring my car to Thompson for service. Everyone is very friendly and very knowledgeable. They even work with me on pricing. Awesome workers! More