Ourisman Chrysler Dodge Jeep Ram 40

Diagnosis was quick, service was excellent and the staff was very friendly! These additional words serve to meet the curious and cumbersome minimum word requirement. was very friendly! These additional words serve to meet the curious and cumbersome minimum word requirement. More

No nonsense (except maybe if you count the required sales pitch for paint protection, scotch guard, etc). I wanted a factory order and they didn't waste a lot of time trying to make me look at the ones they pitch for paint protection, scotch guard, etc). I wanted a factory order and they didn't waste a lot of time trying to make me look at the ones they had on the lot. They worked hard to get corporate and regional to get my truck before the sale ended. More

Always a pleasure dealing with the employees of your company. Everyone is very friendly and helpful. Always fast and sufficient. From the sales reps to the repairs. Great job! company. Everyone is very friendly and helpful. Always fast and sufficient. From the sales reps to the repairs. Great job! More

Friendly and professional service advisors.They have a Friendly and professional service advisors. They have a decent waiting room... if it had recliners in it, it would be perfect *hint hint* Work was c Friendly and professional service advisors. They have a decent waiting room... if it had recliners in it, it would be perfect *hint hint* Work was completed in a timely manner. More

Great Experience quick process and pleasant staff Cowboy's customer service skills were great and not to pushy Ed Porsch was very detail in explaining all the options quick process and pleasant staff Cowboy's customer service skills were great and not to pushy Ed Porsch was very detail in explaining all the options I had and really worked to get me the best finance rate possible More

The associates were very nice and helpful. They took the time to explain everything to me so I understood. Great team. Would recommend friends to come there. time to explain everything to me so I understood. Great team. Would recommend friends to come there. More

Service was great. Ryan worked with warranty company so I paid $0 out of pocket. It was right before Christmas which made it even better. Using the shuttle was quick and easy. paid $0 out of pocket. It was right before Christmas which made it even better. Using the shuttle was quick and easy. More

No heat drivers side Radiator replaced still have intermittent problem of cold air drivers side while passenger side is hot contacted after repair and service stated let t Radiator replaced still have intermittent problem of cold air drivers side while passenger side is hot contacted after repair and service stated let them know they will look at it again more interested in having a correct diagnosis and not just replacing parts More

Oil change gone bad I have come to Thompson for my other cars this time I go for my end of the year oil change an update my radio etc. The female service rep was not firt I have come to Thompson for my other cars this time I go for my end of the year oil change an update my radio etc. The female service rep was not firth coming of what all was going on other order anew radio bc it locked up and would have to order a new one I get in my car the screen was completely black my odometer was flashing & psi was all messed up I went back and they tried to do something to fix it long story short I leave with a rental bc the Ser ice Mngr said with the radio locked it could effect my battery the female didn't tell me that at all. I drive a jeep I ride around in a van for a week Since then my car doesn't seem the same like my battery is weak.... More

Service Department Very good people skills and fast service and when I bought my 2020 Jeep Mr. Smothers helped me everything was pleasant and easy to make a deal Very good people skills and fast service and when I bought my 2020 Jeep Mr. Smothers helped me everything was pleasant and easy to make a deal More