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Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
1,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,127 reviews
April 29, 2022
I had to get some warranty work done, plus some repairs. I'll tell you now, it's because of Tia Edwards in service that will keep me coming back to Thompson. Her customer service is excellent. I got my repa I'll tell you now, it's because of Tia Edwards in service that will keep me coming back to Thompson. Her customer service is excellent. I got my repairs done in a timely manor. She made sure that I understood everything and keep me updated. Thanks Tia. More
by meryland1
Verified CustomerEmployees Worked With
Tia Edwards
April 24, 2022
Service dept. ...work on my 2018 jeep ..very slow to tell me about bad ingestion swith was bad ..had to wait 3 to five days for the part to come in no renter car ...work on my 2018 jeep ..very slow to tell me about bad ingestion swith was bad ..had to wait 3 to five days for the part to come in no renter car ..I had no transportation ..they call me 2 time to say they don't know what is the problem ..no call back for 3 days ..I call 3 times and left messages ..no call back ..I should have taken my jeep to another dealership ..very poor service ..Jones junction very good ..never want to see Thompson no more .......👎👎👎👎👎 More
by fredbcds67
Employees Worked With
Gary Dubeck
April 23, 2022
Donald was extremely helpful and knowledgeable about my Jeep. He kept me completely updated throughout the service and even worked with the technician to get my Jeep ready when I needed it for a trip. Jeep. He kept me completely updated throughout the service and even worked with the technician to get my Jeep ready when I needed it for a trip. More
by bwingerd
Employees Worked With
Donald in Service, Gary Dubeck
April 22, 2022
Very nice company. Easy to work with. Will try and help you with everything you want. Recommend seeing Matt Goodman as your sale man. Easy to work with. Will try and help you with everything you want. Recommend seeing Matt Goodman as your sale man. More
by BROWNIEBOY8R
Employees Worked With
Matt "Goody" Goodson
April 19, 2022
I would not service my vehicle anywhere else. The staff is amazing. Thank you guys. The staff is amazing. Thank you guys. More
by garymichael67
Employees Worked With
Ryan Daugherty, Tia Edward's, Derrick Dass, Travis Hailey, Louis Piero, RON FILLING, Tom McGeachy, Rick Schofield, Tyrone Smothers, Jay YourNeighborhood Car Guy, Ed Porsch, Greg Smith, Matt "Goody" Goodson, Gary Dubeck, Brad Bangs
April 11, 2022
Tyrone is a great guy and understands what you want to spend. I had no problems at all with the professional courtesy from everyone. I was there no longer than 2 hours and finished the entire process. spend. I had no problems at all with the professional courtesy from everyone. I was there no longer than 2 hours and finished the entire process. More
by watson312001
Employees Worked With
Tyrone Smothers, Matt "Goody" Goodson
