
Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD

Filter Reviews by Keyword
By Type
Showing 1,127 reviews
Excellent experience with everyone that assisted us with the purchase of our Challenger. Although this dealer was one and one half hours away from our residence, they had the specific vehicle that we had b the purchase of our Challenger. Although this dealer was one and one half hours away from our residence, they had the specific vehicle that we had been searching for, for many months. More
the Service Group makes you feel like family all the time, they know you by name from Uncle Don to Cousin Ryan and the new guy who is very polite but hasn't learned my craziness yet.... time, they know you by name from Uncle Don to Cousin Ryan and the new guy who is very polite but hasn't learned my craziness yet.... More
Great job, great service, was able to answer all my questions- true professionals Very friendly staff and polite and they definitely take there job serious to help the customer questions- true professionals Very friendly staff and polite and they definitely take there job serious to help the customer More
The customer service was absolutely amazing especially from Matt Goodson!!!! Knew exactly what I wanted and found the PERFECT vehicle for me that fits my budget! from Matt Goodson!!!! Knew exactly what I wanted and found the PERFECT vehicle for me that fits my budget! More
I made an appointment and to wait for my Grand Cherokee while being serviced. When I arrived I was greeted right away and was showed the waiting area which has a TV and Coffee Tea or Water if I liked. They while being serviced. When I arrived I was greeted right away and was showed the waiting area which has a TV and Coffee Tea or Water if I liked. They had moved the chairs around so the other 2 people and I were socially distanced. I felt very comfortable and my car was done within an hour of arriving. Very pleasant experience and they never push for extra service that I may or may not need. I like that and it is better than most other dealerships I have been to over my over 45 years driving. More
Very friendly staff and polite and they definitely take there job serious to help the customer with there needs or issues with there vehicle in a timely manner. there job serious to help the customer with there needs or issues with there vehicle in a timely manner. More
Matt was awesome he meet my every need I will recommend Matt and your dealership to every one I can my experience was one of the best Thank You Matt for all your help Matt and your dealership to every one I can my experience was one of the best Thank You Matt for all your help More
What can i say i walked in expecting to see a Jeep . Come to find out the person who previously sold me a Jeep kinda screwed me over . But this one man came in a person i can actually call a good kind hearte to find out the person who previously sold me a Jeep kinda screwed me over . But this one man came in a person i can actually call a good kind hearted soul saved me and we talked about a Jeep rubicon . That man i speak of is Matt Goodson. He did whatever he could to put me in a brand nee jeep . Not get screwed over or anything . So i give this man a 100/10 . I walked out happier and i still am excited to drive my brand new Jeep rubicon every day . I haven’t had this feeling in a long time. Also he knows his Jeep’s everything and anything . More than the person previously. He was saying what i could do to a regular wrangler . The difference between all of them . The comfort ness he gives customers is awesome . At this point I’m just talking him up and rambling but people need to see for themselves . Highly recommend him to anyone and everyone . Matt Goodson 100% THE BEST More
went for oil change with a coupon after about ten minutes was told could not honor the price on coupon. Instead of oil change package for45 dollars more,took one and it cost 49.00. Servicemanager offered one was told could not honor the price on coupon. Instead of oil change package for45 dollars more,took one and it cost 49.00. Servicemanager offered one free if I bought another oil change package.I have been dealing there for more than five years never had anything like this happen before. The coupon that I had offered the oil change was 70.00 More
I was put in a predicament with my vehicle just a mere few days before the holidays. Dan really helped me figure out what the issue was, and then continued to help me figure out a solution that was plausi few days before the holidays. Dan really helped me figure out what the issue was, and then continued to help me figure out a solution that was plausible for our family dynamic, without all of the hassle More