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Ourisman Chrysler Dodge Jeep Ram 40

Edgewood, MD

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1,127 Reviews

1102 Business Center Way

Edgewood, MD

21040

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Showing 1,127 reviews

February 18, 2021

An excellent experience with the Thompson Service Dept and Ryan Daugherty. Routine oil change and tire rotation was handled quickly and efficiently. Waiting area was clean and well stocked with coffee, w More

by gwr61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daugherty
Feb 27, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

February 16, 2021

Everyone was kind and considerate. Time was taken to explain each step of the process. I cannot say enough about the professionalism of the entire staff. More

by jesse.south0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Schofield, Matt "Goody" Goodson
Feb 27, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

February 16, 2021

It was a snowy morning. I guess some of the mechanics were running late. I was having issues with the key fobs to our 2018 Grand Cherokee. Service Advisor Don Ward tested and replaced the batteries himse More

by Sd12892
Recommend Dealer
Yes
Employees Worked With
Don Ward
Feb 27, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

February 14, 2021

Excellent Service, was very pleased with Tisha and her well adverse knowledge and communication with finding the right 2021 Dodge Charger for my birthday gift. More

by alleyne25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tisha Felizzola
Feb 27, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

February 14, 2021

Best service center on the planet.Has a very comfortable Best service center on the planet. Has a very comfortable and customer friendly. Atmosphere The place to be. You feel very welcome and that they ar More

by astrojedi3045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Smothers, Ryan Daugherty
Feb 27, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

February 12, 2021

Very pleased with the service and pleasant people.I appreciate the point check to inform me of any issues. The parts department is easy to work with too. More

by JUDYLEE328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daugherty, Don Ward
Feb 27, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

February 11, 2021

Did a great job working with me to correct the issue, they weren’t able to duplicate my issue but still were able to fix my issue More

by shawn.cablecomm
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DANIEL DRAPER
Feb 27, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

February 11, 2021

Tyrone is a very good sales person and very friendly we had been to another dealer and they showed no interest in selling us a car so saw and add for Thompson so Tyrone and he texted me with some trucks I More

by briley57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RON FILLING, Rick Schofield, Tyrone Smothers, Ed Porsch
Feb 27, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

February 11, 2021

The only caring service manager we've dealt with at Thompson Jeep. Always a smile and and thanks us for trusting the dealership!! John and Sandy Skleres More

by 2012Shadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tisha Felizzola, RON FILLING, Tom McGeachy, Rick Schofield, Dan Patzwall, Ed Porsch
Feb 27, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

February 10, 2021

Oil change service was ok as usual. When discussing some recommended work, I was told the extended warranty I purchased at the time of sale doesn't include power train. At the time of purchase, I was told t More

by JERRY01NORRIS
Recommend Dealer
No
Employees Worked With
Don Ward
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