
Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD

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Had appt to have power running boards installed. Received loaner vehicle upon arrival , returned vehicle, Service Dept mechanic Moe, explained the job that was completed I am very happy with the final job. W loaner vehicle upon arrival , returned vehicle, Service Dept mechanic Moe, explained the job that was completed I am very happy with the final job. Well done to all! More
Good service. I am used to other service departments telling me of my tires and brake condition, otherwise it is a good service department. Thanks telling me of my tires and brake condition, otherwise it is a good service department. Thanks More
Glorified jiffy lube. If there is no code, their top technicians will guess at a problem, cost the customer money you can’t get back and then lie to you about the solution , tell you it was a different technicians will guess at a problem, cost the customer money you can’t get back and then lie to you about the solution , tell you it was a different problem and in the end still stuck with the issue. More
Pleased with the professional and friendly atmosphere. Everything was explained and handled appropriately. This is my preferred dealership for service on my Jeep. Thank you Everything was explained and handled appropriately. This is my preferred dealership for service on my Jeep. Thank you More
I’M NOT A CUSTOMER. I NEVER PURCHASE A VEHICLE FROM YOU! PLEASE STOP EMAILING ME!!!! I AM NOT SURE HOW MANY TIME I CANT TELL YOU STOP EMAILING ME!!!! PLEASE STOP EMAILING ME!!!! I AM NOT SURE HOW MANY TIME I CANT TELL YOU STOP EMAILING ME!!!! More
Amazing customer service. Will be back for all work. Never had such amazing service in my life. Never once lied about what’s wrong with my car. Never had such amazing service in my life. Never once lied about what’s wrong with my car. More
Overall great experience at Thompson Chrysler, Jeep, Dodge. I initially went in to possibly upgrade my Jeep Renegade. Jay was awesome. He explained everything in detail and was able to help get me into Dodge. I initially went in to possibly upgrade my Jeep Renegade. Jay was awesome. He explained everything in detail and was able to help get me into a new Jeep Grand Cherokee. As an added bonus he even helped my wife get into a Chrysler Pacifica for a good price. Jay answered all of our questions and the finance department worked with us to meet our needs. As I said, an overall great experience. Make sure to go see Jay for all your Jeep needs!! More
I was extremely impressed with my salesperson. He asked me about the primary use for the car, the "extras" I was looking for, and a price range. He showed me several cars and I selected the one I liked mo me about the primary use for the car, the "extras" I was looking for, and a price range. He showed me several cars and I selected the one I liked most. More