
Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD

Filter Reviews by Keyword
By Type
Showing 1,127 reviews
Tisha was very pleasant and easy to work with. Got a great deal from the beginning not a lot of wasted time haggling over price. Sales manager very nice guy too....Love my new grand Cherokee! great deal from the beginning not a lot of wasted time haggling over price. Sales manager very nice guy too....Love my new grand Cherokee! More
Everyone I spoke to provided excellent service. They were prompt, took the time to look up information for me and made sure to answer all of my questions. prompt, took the time to look up information for me and made sure to answer all of my questions. More
I was pleased with the initial phone calls about recall service needed on my Heep & the follow up call to make appointment at my convenience. I brought car in & was politely, courteously, professionally ta service needed on my Heep & the follow up call to make appointment at my convenience. I brought car in & was politely, courteously, professionally taken care of by “Harry” at service desk. He answered all my questions & saw to it that I was comfortable during wait.service was prompt. I was very pleased with Harry’s courtesy versus the way I was treated when I bought the car. More
The dealership was very clean and safe in the current pandemic environment. The sales staff went above and beyond to make sure I knew where my car was in the process the entire time. They got me in and o pandemic environment. The sales staff went above and beyond to make sure I knew where my car was in the process the entire time. They got me in and out, and respected my time. More
Excellent service, knowledgeable salesman. Matt provided the best service with great recommendations on which vehicle fit my needs! I love the jeep Cherokee. Thanks Matt for the great service! the best service with great recommendations on which vehicle fit my needs! I love the jeep Cherokee. Thanks Matt for the great service! More
They were very helpful and kind I will use this dealership again if I get another vehicle in future for my wife. They definitely are customer oriented. dealership again if I get another vehicle in future for my wife. They definitely are customer oriented. More
Every time I go into the service center it is a plenty experience. everyone is always friendly and willing to assist you. I love now, they inspect the tires before going in to make sure everything is safe experience. everyone is always friendly and willing to assist you. I love now, they inspect the tires before going in to make sure everything is safe and if they need to make suggestions. I was happy they did it because I needed 4 new tires. More
Tyrone Smothers was our salesman and he made the experience at this dealership a complete dream compared to others. All the employees were very nice and accommodating. They worked hard to get my wif experience at this dealership a complete dream compared to others. All the employees were very nice and accommodating. They worked hard to get my wife and I where we needed to be and we couldn’t be happier with our purchase!! More
In 38 years of car ownership this has been the worst service experience I've ever had. I have had four appointments to get the radio replaced in my car and the problem still isn't resolved. This ordeal service experience I've ever had. I have had four appointments to get the radio replaced in my car and the problem still isn't resolved. This ordeal has been going on for 2 1/2 months and has yet to be resolved. More