Ourisman Chrysler Dodge Jeep Ram 40

I was. Not treated fairly. They not know what they were doing. They did not explain things to me clearly. They made me feel like I was making things up about my. Car.. I had my car there twice and the las doing. They did not explain things to me clearly. They made me feel like I was making things up about my. Car.. I had my car there twice and the last time I took my car there I came up with the same response from them. They made me feel like I was lying about my car. They purposely did not want to serve. It was because I am a. black woman or they are getting their information from a third party. I personally would like to reach out to the better business bureau . I wish I never ever had to take my. car back there More

New tires. Didn’t get on road and had to have air added. The next day had to add air. Made another appointment to get fixed. Had new wins shield blades. They aren’t on right or wrong size. Whistles and pass The next day had to add air. Made another appointment to get fixed. Had new wins shield blades. They aren’t on right or wrong size. Whistles and passenger side doesn’t clear window. Didn’t find out till 2 weeks afterwards when it rained and had to go on trip More

Wasted my time again! First time my car sat on the lot for 9 hours and wasn’t touched. Second time they fixed one of the issues. Third time I went there to get the remaining issue fixed and they did not h for 9 hours and wasn’t touched. Second time they fixed one of the issues. Third time I went there to get the remaining issue fixed and they did not have part. No one called to let me know ahead of time so I drove there and sat for at least 30 minutes before being told. I now have to make ANOTHER appointment to go back there again to get the issue fixed. I will surprised if I get a call to tell me the part is in so I am sure I will have to call and get passed around until I get an answer. More

Glorified jiffy lube. Go somewhere else. their top mechanics will guess at what is wrong charge you and then tell you it something different you are now stuck with the bill and the same problem mechanics will guess at what is wrong charge you and then tell you it something different you are now stuck with the bill and the same problem More

I have had to return my vehicle 3 times. And they lied about the condition of the truck. They didn’t even give me car fax. about the condition of the truck. They didn’t even give me car fax. More