
Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD

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Just went for a free oil change, little bit of a wait. I'm sure it's because they are short staffed like all of America right now. It was cool though. I'm sure it's because they are short staffed like all of America right now. It was cool though. More
Never owned a Jeep before very excited with the look style and features So far so good Let me see plenty of compliments Thank you style and features So far so good Let me see plenty of compliments Thank you More
The people and service was great. Everyone was pleasant and very helpful. I was able to get everything completed during the time I went to lunch. and very helpful. I was able to get everything completed during the time I went to lunch. More
The service desk crew was fast ,efficient and pleasant to work with. The requested work was performed correctly and within the time frame promised. The vehicle pick up process was smooth and easy as well. work with. The requested work was performed correctly and within the time frame promised. The vehicle pick up process was smooth and easy as well. More
The service I received was great, the service department keep me informed of the status of my car all the way through. I felt assured that all was well. keep me informed of the status of my car all the way through. I felt assured that all was well. More
I recently purchased a 2018 Chrysler 300. I must say everyone from my Salesman to the financing I was very pleased. Recently had my oil changed and the service was excellent. Customer Service #1 everyone from my Salesman to the financing I was very pleased. Recently had my oil changed and the service was excellent. Customer Service #1 More
The service advisor was very understanding to my problem. Was willing to help, and make the problem right. The problem fixed in good time. Thanks Was willing to help, and make the problem right. The problem fixed in good time. Thanks More
Best experience with the service center every time I go in to have any work done from oil changes all the way to major repairs in to have any work done from oil changes all the way to major repairs More
I had a check engine light come on suddenly. I am going on vacation in less than a week, and in the meantime, I had long drives locally to do. I contacted the dealership and explained my situation and they on vacation in less than a week, and in the meantime, I had long drives locally to do. I contacted the dealership and explained my situation and they had me bring in the vehicle that day. Scottlyn brought out a device to read the error codes. Along with Don they read and interpreted the codes. The result was a wait and see if further driving would result in the situation resolving itself - which happened the next day. I was relieved that there was no serious problem to be addressed before my vacation. More
These guys were outstanding. Professional, courteous, and communicated frequently while awaiting service and repairs. Will definitely come back next time we are in White Marsh! communicated frequently while awaiting service and repairs. Will definitely come back next time we are in White Marsh! More