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Ourisman Chrysler Dodge Jeep Ram 40

Edgewood, MD

not yet
rated
1,127 Reviews

1102 Business Center Way

Edgewood, MD

21040

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Showing 1,127 reviews

August 15, 2021

The service department was professional and clear about the repair that needed to be made. My Jeep was repaired in a timely manner and I received updates on the progress of the work while waiting! More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scottlyn Arnold
Aug 16, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

August 13, 2021

Excellent service. We really love the people and the care given to us when we come in. We would recommend Thompson to our friends and family. More

by tjacobs5128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ward, Mohammed Qureshy, Fran Meyers, Scottlyn Arnold
Aug 16, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

August 12, 2021

Fixed the issue after multiple re-works done in a 1-year period. Despite follow-ups made and attempts to contact Moe regarding promised written summary, Final paperwork was not provided for the last two More

by godofredo1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ward, Mohammed Qureshy
Aug 16, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!! Please contact our Service Director, Lou Piero at 410-679-1500. He would like to discuss this with you.

August 10, 2021

They worked extremely hard to continue to fix my issue. I was a bit hesitant and worried about my Jeep but they ensured me I was in great hands and were able to finally fix my problem More

by Cafeathe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ward, Mohammed Qureshy
Aug 16, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

August 10, 2021

Thompson’s is a great place to have my truck worked on. The people are friendly and helpful. They are knowledgeable in the issues I might have with my vehicle. Don, kept me informed on the progress of my t More

by GAZOO2177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Ward
Aug 16, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!! Please call our Service Director, Lou Piero at 410-679-1500. He is curious about the low score in your overall experience.

Aug 16, 2021 -

GAZOO2177 responded

What low score, I thought I rated you high in all categories.

August 07, 2021

This is our 3rd car we purchased and have been extremely pleased with the personalized treatment we have received. Jay, ED, Brad were all great. More

by crmrn1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed, Brad and Rick, Jay YourNeighborhood Car Guy
Aug 09, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

August 05, 2021

Great sales service, my sales consultant was straightforward with me the entire time and was done the entire process in about 3 hours. I had some things I wanted in my purchase and we made a gre More

by L. Pack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tisha Felizzola, Ed Porsch
Aug 09, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

August 05, 2021

Very fast easy transaction! In and out in less than 2 hours- started transaction online. Love the vehicle and the customer service. Thank you Thompson’s ! More

by LSCRUGGS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tisha Felizzola, Ed Porsch
Aug 09, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

August 05, 2021

Employees are very friendly. Work is completed timely. Satisfied customer. Lots of time options available and always a breeze to make an appointment over the phone. More

by bronoski1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scottlyn Arnold
Aug 09, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

August 04, 2021

Dealing with Tisha and the rest of the staff at Thompson CDJR was one of the best transactions I've ever had, I can't recommend them enough, I will definitely be buying my next vehicle from them!! More

by JWBOLKEMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tisha Felizzola, RON FILLING, Tyrone Smothers, Ed Porsch
Aug 09, 2021 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you. We appreciate your business !!!

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