Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
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Service dept at Jeep incompetent when diagnosing problem and repair which in turn cause major damage to my Jeep that was due to negligence on their part. Have been waiting for 2 1/2 weeks so far for reimbur and repair which in turn cause major damage to my Jeep that was due to negligence on their part. Have been waiting for 2 1/2 weeks so far for reimbursement More
I ordered my new jeep thru Matt, he left before I picked it up, and he was very courteous and knowledgeable. He explained I would not find a jeep with my options without ordering one, unlike the rest of the it up, and he was very courteous and knowledgeable. He explained I would not find a jeep with my options without ordering one, unlike the rest of the dealers that tried to sell me a comp one. Unlike the rest of the dealers, Matt offered 1k off the sales price if I ordered thru him. After ordering the jeep, Matt kept me up to date thru the whole ordering process. It wasnt until I arrived at dealership that we found out Matt was gone and we were directed to Tyrone, a 20+ year dealer. Tyrone did well for getting us thru the buying process. and we were at the dealer for less than 2 hrs. More