Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
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Located vehicle on the internet, contacted Sam Sinclair to see the vehicle, was greeted very well by every one there when I arrived, I was introduced to Jim Dinges who showed me the vehicle and took on a t to see the vehicle, was greeted very well by every one there when I arrived, I was introduced to Jim Dinges who showed me the vehicle and took on a test drive. It was expalined to me about the different ways to have the vehicle financed after the pricing was done. I was a very good dealing with the people that was involved. I would recommend going to this dealership to buy any new vehicle because of the very way that I was treated. More
I went to this dealership as an experienced buyer. They had the vehicle I wanted and worked with me to make sure I was a satisfied buyer as I drove off in my New 2012 Town & Country. Jim Dinges explained had the vehicle I wanted and worked with me to make sure I was a satisfied buyer as I drove off in my New 2012 Town & Country. Jim Dinges explained every thing about the vehicle and made me feel comfortable with my experience. Herb Eller and Jim Rouchard also were very professional. More
I was three hours from home and had just had my van I was three hours from home and had just had my van worked on by another service dpt. on the EasternShore of Md.however, the problem got worse and I I was three hours from home and had just had my van worked on by another service dpt. on the EasternShore of Md.however, the problem got worse and I was stranded in the middle of an unfamilure area. Thompsons called a tow for me and also provided me with a shuttle from the dealership to my motel room at no cost. They all kept me informed as too the progress that was being made or vice versa and when I asked a question their answers were true and not sugar coated,even though I wish the answers I got sometimes were not what I wanted to hear). Associates were very friendly and Kind dispite my desparate attitude. I felt the cost to do my job was very fair and would highly roccomend Thompsons Jeep to anyone in need of Auto repair Respectfully submitted, John Dennis Murray Journeyman Wireman IBEW LU# 24 More
The salesman Ray Caldwell was very friendly and did his utmost to ensure that the whole vehicle buying process was as painless as possible. The business manager Herb Eller was very knowledgable and it was utmost to ensure that the whole vehicle buying process was as painless as possible. The business manager Herb Eller was very knowledgable and it was apparent that he had a great deal of experience in auto sales. More
Took my 2009 Jeep Wrangler in on 12-20-11 concerning the wiper operation when the temperature caused frost to build up on my windshield. I had no appointment. I spoke to Chip in service and a diagnostic tes wiper operation when the temperature caused frost to build up on my windshield. I had no appointment. I spoke to Chip in service and a diagnostic test showed thewiper motor needed replacement under warranty. Chip special ordered the part overnight. The next morning Chip was waiting for me bright and early. The part was replaced quickly by Rick in the service department. My Jeep was delivered to me under the dealers canopy as the rain was cming down. The work was neat and clean as was my vehicles interior. As always, this dealer really cares about their customers. John and Sandy More
Ray Caldwell was very friendly to me and my family. I had been to two other dealerships and they were very pushy. Ed Herb was great he got me a very good interst rate so that my payment would stay in my budg been to two other dealerships and they were very pushy. Ed Herb was great he got me a very good interst rate so that my payment would stay in my budget.We also did a walk around the vehicle which we found two dings and Ray said that they would take care of them so hopefully soon that will be honored.I would definatley recommend this dealership to anyone that is looking to buy a new or used vehicle. Melissa Perez/ Dixon Vargas More
Ed is a super, no BS, no pressure salesman. I am a repeat buyer of Ed's. Herb did a great job and was very professional. The best buying experience I have had in many years. buyer of Ed's. Herb did a great job and was very professional. The best buying experience I have had in many years. More
Our vehicle buying experience with Thompson was the best one we have ever encountered. Ramiro Ramos was wonderful to work with. He was friendly, helpful and very knowledgeable. We will definitely contact hi one we have ever encountered. Ramiro Ramos was wonderful to work with. He was friendly, helpful and very knowledgeable. We will definitely contact him specifically the next time we are in the market for a new vehicle. More
By far the best car buying experience I have ever been invovled in. Ray was polite, informative and very helpful. Sam was also very polite and helpful. Herb was great--he worked hard to get the right s invovled in. Ray was polite, informative and very helpful. Sam was also very polite and helpful. Herb was great--he worked hard to get the right service contract at the right price. They are all an asset to the dealership. I highly recommend this dealership to anyone--they are the best! More
Ray Caldwell is the best salesmen that I have ever met! Being young and a new car buyer, I have not been pleased with any salesmen in my past experience of car buying as I did with Ray. He was very polite Being young and a new car buyer, I have not been pleased with any salesmen in my past experience of car buying as I did with Ray. He was very polite and extremely kind to my family and I, while we were shopping for cars. He made us feel comfortable and didn't pressure us into anything. I know that I can put my full trust into Ray's work without a doubt! I will never go to another salesmen after meeting Ray Cadwell! More