Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
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I was shopping around for a van and happened to see one that interested me in the paper. As I was driving by one day I swung in to take a peek. Ray Caldwell walked up and was the nicest person, very prof that interested me in the paper. As I was driving by one day I swung in to take a peek. Ray Caldwell walked up and was the nicest person, very professional, and just made me feel very comfortable. As we worked on the deal for a few days he kept in contact with me and even offered to come in to work on his day off to finish up all the paperwork so we could come pick up the van. I wouldn't let him do that so we made arrangements for the next day. Herb Eller the business manager was great at explaining every to us as we went thru the process. I would definitely recommend Thompsons CJDR to anyone out there looking for a new or used car. More
We had an extremely pleasant experience, buying a used vehicle. Everyone was so friendly and also eager to help us find the perfect vehicle. We will definitely refer our family and friends to this deale vehicle. Everyone was so friendly and also eager to help us find the perfect vehicle. We will definitely refer our family and friends to this dealership. More
The staff was knowledgeable about Jeeps and the available options for the Wrangler Unlimited models. I appreciated the no pressure, non-used car salesman approach in negotiating price. options for the Wrangler Unlimited models. I appreciated the no pressure, non-used car salesman approach in negotiating price. More
My husband and I went to Thompson Automotive to buy a new vehicle. I can honestly say it was the best experience we ever had with a car dealership. The customer service was excellent. Our sales rep.Ray wa vehicle. I can honestly say it was the best experience we ever had with a car dealership. The customer service was excellent. Our sales rep.Ray was very pleasant and efficient. The sales manager, Herb was friendly and thorough. Truly a hassle free experience and the waiting time was better than I ever expected. The McCarthy's thank you. More
I have been dealing with Thompson for many years always got great service also have purchased several vehicles and the treatment has been exceptional, i would recommend Thompson to friends and family. got great service also have purchased several vehicles and the treatment has been exceptional, i would recommend Thompson to friends and family. More
Very happy with the entire sales experience. From the moment I walked in the door, it was very low pressure and friendly. I will tell my friends to visit Thompson Jeep for sure. moment I walked in the door, it was very low pressure and friendly. I will tell my friends to visit Thompson Jeep for sure. More
Great experience. Thompsons located the exact color and model I wanted. Would definitely reccomend Thompsons to anyone looking for a vehicle. Love my new jeep. model I wanted. Would definitely reccomend Thompsons to anyone looking for a vehicle. Love my new jeep. More
Ramiro was good and so was the buy experience, I was somewhat turned -off by the vehicle delivery process, it seemed rushed, very little time was spent doing anything other than a car wash and cursory v somewhat turned -off by the vehicle delivery process, it seemed rushed, very little time was spent doing anything other than a car wash and cursory vacuuming. Low tire light was lit on the dash and I had to ask for something to be done. After tire was brought up to correct level light remained on but wasn't addressed and returned to me with Light on. Not a big thing, but it seems like the bed could have been washed and the light addressed etc. More
It's been over two weeks now since I purchased a new 2012 Jeep Wrangler. The ride and quality is totaly different from any other Jeep I've owned. Ed, LLoyd went out of their way to get me the best deal and t Jeep Wrangler. The ride and quality is totaly different from any other Jeep I've owned. Ed, LLoyd went out of their way to get me the best deal and trade. My new Jeep was delivered on time and spotless. After driving this vehicle, my wife met with ED in sales and is now awaiting on a new 2012 Jeep Grand Cherokee. This will be my 4th Jeep and her 5th Jeep since 2003. The service and sales exceeds any other dealership. More
My boyfriend and I were purusing the used vehicles without any real intention of purchasing that day. We were greeted by an extremely friendly, open and welcoming salesman who chatted with us about t without any real intention of purchasing that day. We were greeted by an extremely friendly, open and welcoming salesman who chatted with us about the holidays and the weather before even asking if we had any questions about the inventory that he could help us with. The rest is history! Ray Caldwell was hands-down the absolute best salesperson I have ever worked with. It was an absolute pleasure working with Ray. I truly felt like I was talking to a family friend. He wasn't pushy at all but was very knowledgeable and helpful. He kept the atmosphere light and friendly even when we got into negotiations on price. I would recommend Ray to anyone and look forward to working with him again someday. Not only did I end up purchasing a used vehicle from Ray but my boyfriend plans to work with him on the purchase of a new vehicle in the near future as well. I normally don't really take a salesperson's commission into consideration when purchasing items such as vehicles, but I honestly felt so good to be able to add to Ray's numbers for the month. No offense to any of the other salesmen but I wouldn't have wanted my purchase to count for anyone else. He is a genuine person and I am proud to have worked with him. More