Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
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PLEASANT EXPERIENCE FROM BEGINNING TO END. I HAVE NEVER HAD THE PLEASURE OF DEALING WITH SOMEONE AS NICE AS RAY!!! I WILL BE RECOMMENDING HIM AN THE ENTIRE DEALERSHIP TO ALL MY FAMILY AND FRIENDS! HAD THE PLEASURE OF DEALING WITH SOMEONE AS NICE AS RAY!!! I WILL BE RECOMMENDING HIM AN THE ENTIRE DEALERSHIP TO ALL MY FAMILY AND FRIENDS! More
I contacted this dealer when searching on AutoTrader. My intent was to gather information and search for the best deal that I could find, not only on the new vehicle, but also on my trade in-value I was not intent was to gather information and search for the best deal that I could find, not only on the new vehicle, but also on my trade in-value I was not aware at this time, the dealership was almost 500 miles away. The sale representative (Sam Sinclair) was very personable and attentive to my needs. Even after realizing that I lived 2 states away, Sam was still focused on providing me the best deal possible. Sam collaborated with Used car manager Rick Schofield and was able to negotiate me the best deal on a new Jeep and the best trade-in price also. Rick was able to negotiate with the bank to provide me with the best finance rate for my transaction. If this was not enough, knowing I lived 2 states away coordinated transporting the new purchase vehicle to me and picked up the trade-in vehicle at no other cost. This dealership was able to provide me with the best new vehicle purchase I have ever had. This dealer be located over 500 miles away was able to provide me with a better trade-in amount, vehicle purchase price, and finance rate than any dealership I contacted locally. I will certainly consider purchasing another new vehicle from this dealership in the future. More
I chose this dealership after the fantastic service I received while the knowledgeable staff repaired an issue on a truck I have, it once again runs like new! I prefer dealing with companies who are str received while the knowledgeable staff repaired an issue on a truck I have, it once again runs like new! I prefer dealing with companies who are straight forward, to the point and don't play the same old negotiating games found at most dealers. Ray was to the point and a fellow USAA member which made a difference to me. Great experience from all employees from the time I got to the lot until the time I left in my new Jeep! This dealership and its staff has earned my trust and business for years to come. More
I arrived at this dealership in search of a larger vehicle. I had very specific price points in mind, as well as features of a vehicle that I wanted. I walked into the parking lot assured that I would vehicle. I had very specific price points in mind, as well as features of a vehicle that I wanted. I walked into the parking lot assured that I wouldn't find what I was looking for. I worked with Steve Valentine, and I couldn't have been more impressed with his honesty and work ethic. As a female, it's often difficult to walk into a car dealership by yourself, but I was made to feel completely comfortable. By the end of my experience, I had the exact vehicle I told Steve I wanted (with all of the features I requested) and he even drove 45 minutes away to pick it up from another dealership so it would be at the dealership when I arrived. He worked around my schedule and the entire experience was so pleasant. I've already recommended Thompson in Edgewood to my friends and will always recommend Steve and the staff at Thompson! More
This was by far the best experience I have had in purchasing a vehicle. The staff was very helpful and worked exceptionally well to get me the best deal possible. I was explained everything, and any purchasing a vehicle. The staff was very helpful and worked exceptionally well to get me the best deal possible. I was explained everything, and any questions I had were answered. I would definatly reccomend Thompsons and Bryan Ford to all my friends and family! Thanks to everyone for all your hard work! More
I traveled an hour from Delaware to your dealership to I traveled an hour from Delaware to your dealership to find what i wanted, Your staff was courteous,efficient and helpful during the whole process.T I traveled an hour from Delaware to your dealership to find what i wanted, Your staff was courteous,efficient and helpful during the whole process.They work WITH and FOR me to see i got the best deal available...special thanks to Herb Eller, Sam Sinclar and the NEW guy Bryn Ford!!! Didn't get the free oil changes though because i am to far away... More
We came in on Saturday 2/25/12 and the dealership was very busy. We were immediately assisted by Rich (sales manager) and then handed over to Greg Swick (sales). All were very friendly and professional very busy. We were immediately assisted by Rich (sales manager) and then handed over to Greg Swick (sales). All were very friendly and professional. We were also greeted by the General Manager. While we were not satisfied with pricing and left, we were called within an hour and agreed to terms. I felt this could have been negated from the onset as I believe my offer was more than fair and I came pre-approved credit wise. I am one not to banter but get to business. This is one thing in life I don't like to do and that is buy a vehicle. Again, very professional and courteous staff. Make your deals from the beginning, bacause I could have not come back as I don't believe in playing games. My time as well as yours is precious. Overall, a nice expeirence. More
I HAD A GREAT EXPERIENCE AT THE DEALERSHIP THANKS TO GREG SWICK AND HERB ELLER. I WOULD RECOMMEND THIS DEALERSHIP TO OTHERS. THANKS ALOT, SWICK AND HERB ELLER. I WOULD RECOMMEND THIS DEALERSHIP TO OTHERS. THANKS ALOT, STEVE REPPAS More
What can I say, Thompson Automotive and Ray Caldwell ended up being a great car buying experience. Friendly staff and an easy process ended up getting me out of my old vehicle and into a brand new one. ended up being a great car buying experience. Friendly staff and an easy process ended up getting me out of my old vehicle and into a brand new one. I was amazed at how quick the process took; I didn’t feel like I signed my entire life away. I have bought many cars in my life and I have to say this has been the quickest and easiest dealership experience I have had. I will recommend Thompson Automotive and Ray Caldwell to any person looking to buy a new vehicle. I’m looking forward to the warmer months to cruse with the top down. Thank you again for such an easy great car buying experience. More
We gave the above ratings because our salesman, Ray Caldwell, did an outstanding job in every facet of the sales presentation in selling us our new car. He was professional, friendly, patient, and ver Caldwell, did an outstanding job in every facet of the sales presentation in selling us our new car. He was professional, friendly, patient, and very accommodating in answering all of our questions; and he was very knowledgeable in explaining all the paperwork to us. He explained new features such as the Bluetooth feature. He showed us different features of the Jeep we bought. He was kind in explaining things to us. He always had a smile which is so refreshing to see. We highly recommend that you award Ray with FIVE GOLD STARS for his excellence in sales at your dealership. We would not hesitate in doing business with him again. Kathleen Walker Aberdeen, MD More