Ourisman Chrysler Dodge Jeep Ram 40

Thompson's was amazing they provided with me the car I wanted and paid attention to my special needs. I could not be happier with the services and customer care I received. wanted and paid attention to my special needs. I could not be happier with the services and customer care I received. More

I heard about the dodge dart on 105.7 sports talk mark zinno really gave the car great reviews. I needed to find a vehicle with better gas mileage than my f-150 truck. I was checking the car not looking t zinno really gave the car great reviews. I needed to find a vehicle with better gas mileage than my f-150 truck. I was checking the car not looking to buy until after the new year. our salesman Ramiro Ramos listen to my concerns and said he could do a deal that accomplished what i was looking for and could do it that day and not wait till the new year. the car had all the ammenities I was looking for. The deal didn,t become real until Mr Roth got involved. He had a great payment schedule for us we just could not turn it down. More

Overall ok. HOWEVER a bit of a problem when I paid for the car, but I was stuck. I agreed to a purchase price for a used car and was dropped off to pick it up. I had earlier requested to pay for the car the car, but I was stuck. I agreed to a purchase price for a used car and was dropped off to pick it up. I had earlier requested to pay for the car entirely on my credit card, and was told no problem. After my ride departed I was told that I could only charge $2500 of the purchase pruice to my credit card and that the remainder needed to be check or cash. So while my desire was to pay for the car on credit card just for the airline miles, instead becasue my ride had departed and I was about 100 miles from home, I was stuck and needed to pay by check. A disappointed customer (although one with a good car). More

Deceptive and misleading. They advertised a new 2013 dodge grand Caravan for $16,995 on autotrader.com. Called, asked what the catch was, since it was priced $4,000 below msrp. They said no catch, that dodge grand Caravan for $16,995 on autotrader.com. Called, asked what the catch was, since it was priced $4,000 below msrp. They said no catch, that is the price, come on in. We went to the dealership the next day, and again confirmed the price on autotrader to be sure. We test drove the vehicle, and asked them for a formal price quote. At that point, we were informed that if we qualified for a whole slew of random rebates, of which NO ONE would qualify for them all (future farmers of America, trading in a leased vehicle, employees of Chrysler, etc), THEN the price would be $16,995. Since I qualified for none of those rebates, the price to me is $20,995, or full msrp. They proceeded to offer me other used vehicles for the $16,995 price, which I, of course, refused. They called me back three times within an hour of leaving, telling me about other used cars they have for the price of the new car they advertised. They also told me that another car I was looking at from a competing dealer was a car that the competing dealer bought from them, and was wrecked. I found this to be particularly amusing. The carfax tells a completely different story, of course. Sam Sinclair, who is the person responsible for the autotrader ad, does nothing to counter the stereotypes that exist about car dealerships. I single him out because I honestly believe the salesman (Mark) didn't know about the rebates until after the test drive, and he appeared to be caught in the middle. If you expect more out of people than this, don't go here. More

From the moment we entered the dealership to the time we left, the entire experience was very pleasant. We were greeted at the front door and asked what our interests were. We were then introduced to our left, the entire experience was very pleasant. We were greeted at the front door and asked what our interests were. We were then introduced to our salesman, Ed Langmead, who was very personable, pleasant and was definitely not your typical "pushy" salesman-type. It was just like talking to a neighbor or friend. He found us the car we were looking for, we test drove that vehicle, then sat down to talk. We also had a pleasant experience with Julie who was very open and honest with us regarding all of the extra warranties available to us and she also was not the "pushy" type. We then met with the financial expert, Herb. Once again, he was very pleasant to deal with. We finalized the deal and were out the door. More

I really enjoyed my used truck experience at Thompson's. Sam, Ramiro and herb were excellent even after I changed my mind about additional Things that I wanted added to my purchasing contract. As a matt Sam, Ramiro and herb were excellent even after I changed my mind about additional Things that I wanted added to my purchasing contract. As a matter Of fact, it was the most painless carbuying experiences of my life. I had a broken foot and they did everything from picking me up to getting me home Safely after I made my purchase. I have recommended Thompson's Very highly to my friendsand family. Thank you thompson for This enjoyable experience. You all are the best! More

Julie went out of her way to get me my Jeep Liberty. Everyone there was cheerful and just went the extra mile for me. This was a big change for me, going from owning a Mustang for the past 10 years to n Everyone there was cheerful and just went the extra mile for me. This was a big change for me, going from owning a Mustang for the past 10 years to now owning a jeep. Julie has been very helpful to answer all my questions. The entire experience was painless. More

I purchased a Chrysler 200 from Thompson Chrysler Jeep Dodge Ram. I had a pleasant experience from talking with Sam (internet sales) on the phone, to meeting with Ed in person for a test drive and sale. Dodge Ram. I had a pleasant experience from talking with Sam (internet sales) on the phone, to meeting with Ed in person for a test drive and sale. I also had wonderful experiences with Julie and Herb. Everyone was very friendly and I would recommend this dealership to others looking for a vehicle. Thanks! More

I bought a Jeep Wrangler Unlimited from Thompson and it was an awesome experience. They called a few days after buying my jeep to see if I had any questions about it or any of the features. They were sup was an awesome experience. They called a few days after buying my jeep to see if I had any questions about it or any of the features. They were super nice and very pleasant. My salesman was Greg Swick and he was fantastic. More

We went to another dealer and were very unhappy with the sales approach. We called Thompson and spoke to Ed Langmead and made arrangements to meet Ed the next evening. Ed was great, professional and HONES sales approach. We called Thompson and spoke to Ed Langmead and made arrangements to meet Ed the next evening. Ed was great, professional and HONEST. We felt taken care of and this made buying a truck a refreshing experience. We would definitely recommend Thompson to anyone and we thank the entire staff for their assistance including Julie who did the end paperwork for her kind and friendly attitude. Thanks so much ED!!! More