Ourisman Chrysler Dodge Jeep Ram 40

Fantastic Dealership! Make you feel at home! Met with Ed Langmead on 9-21-15 and special ordered a 2016 Jeep Rubicon Hardrock. Could not believe the fantastic deal I received! Sales manager Chris Met with Ed Langmead on 9-21-15 and special ordered a 2016 Jeep Rubicon Hardrock. Could not believe the fantastic deal I received! Sales manager Chris Wilhelm was very helpful and so polite! Each day he followed thru to track down the build date and followed up along with Ed Langmead. On 10-28-15 I received a call from Ed that my new Jeep arrived. We were so excited the way we treated my Wife called her mom to come up to the dealership as Thompson had just the perfect color and equipment that she looking for in a new Grand Cherokee. This same evening she purchased a New Jeep Grand Cherokee. More

Always friendly and helpful service in sales and service So far we have purchased 2 Jeep Libertys, 3 Jeep Wranglers and 5 Jeep Grand Cherokees from Thompson Jeep in Edgewood. We have always dealt with Ed Lan So far we have purchased 2 Jeep Libertys, 3 Jeep Wranglers and 5 Jeep Grand Cherokees from Thompson Jeep in Edgewood. We have always dealt with Ed Langmead. Will be buying new Jeep in a couple more months. Service is fantastic. Don Ward was very pleasant and called us when our Grand Cherokee was completed. Mike in the service area did a neat and professional repair on our vehicle. More

Very Disappointed Bought a Ram 1500 in Jan, had to have the windshield replaced in July. Come to find out it had been replaced before (evidenced by the rusted tool mar Bought a Ram 1500 in Jan, had to have the windshield replaced in July. Come to find out it had been replaced before (evidenced by the rusted tool marks in the windshield track). Inquired about it with dealer, never received a response. Now with only 7200 miles, transmission is shot and being told it's going to take them 3 weeks to replace it!!! Seems like once the sale is done there is little concern for the customer afterwards. More

Ed & Chris, Thank you! My wife and I wanted to take the time to say thank you to Ed Langmead and Chris Wilhelm. After a week long search and three area dealerships, we purc My wife and I wanted to take the time to say thank you to Ed Langmead and Chris Wilhelm. After a week long search and three area dealerships, we purchased two new vehicle's on July 31, 2015 from Thompson's. A 2015 Ram 1500 and a 2015 Caravan. These men were not only easy to work, these men were professional and understanding to our vehicle and financial needs. When the vehicle my wife wanted was not on the lot, Ed went and searched for it. None of the other dealerships took the time like Ed. When negotiating the monetary obligation, Chris made it happen with no nonsense. Please ensure that they both view this. Again, thank you! More

AWESOME!!! :) Hello Ron, My name is Michelle Howard, and I recently purchased a 2015 Chrysler 200C in, Edgewood, MD. I am ECSTATIC and HAPPY everyday I tak Hello Ron, My name is Michelle Howard, and I recently purchased a 2015 Chrysler 200C in, Edgewood, MD. I am ECSTATIC and HAPPY everyday I take off in my BRAND NEW CAR!!! I owe my 1st vehicle, purchase experience to EVERYONE, whom were ALL SMILES...RIGHT THROUGH THE DOOR OF TOYOTA, CHRYSLER, DODGE, JEEP!!!! Your staff, JASON HONKOFSKY BARRY WOLFSHEIMER ED LANGMEAD DERRICK ROGER SHEA All went out of their way, and provided me with a worry free, no hassel, customer satisfication experience!!! YOU HAVE AN EXCEPTIONAL TEAM!!! And..... If not heard everyday....I PEARSONALLY SAY, "Thank you!" "THOMPSON TOYOTA, CHRYSLER, DODGE, JEEP, of Edgewood, MD!!!!" I will GLADLY do my part and RECOMMEND, ALL Family and Friends to Thompson of EDGEWOOD, MD!!! Michelle Howard Michellehoward86@hotmail.com More

As Always Excellent Sales and Service Took our 2012 Jeep Grand Cherokee in for 2 recalls. Vehicle was clean and completed in a timely manner. Service called when vehicle was completed. Ver Took our 2012 Jeep Grand Cherokee in for 2 recalls. Vehicle was clean and completed in a timely manner. Service called when vehicle was completed. Very satisfied. Spoke to Ed in sales to let him know we are coming back in a month to order our new 2015 Grand Cherokee and a 2015 Rubicon. More

Sevvice Check Horror I brought my 2009 Sebring in last week was told that I just needed pads on all and rotors on back. Got a second opinion and was told that in addition, I brought my 2009 Sebring in last week was told that I just needed pads on all and rotors on back. Got a second opinion and was told that in addition, the back left caliber was bad and had to be replaced which doubled the cost that Thompson Chrysler dealer told me a week before. Hummmm…I bring it back to dealer and told them what I was told. Randy at the desk reassured me that this was checked last week, and it was not an issue so I dropped the car off last night for pads and rotors. Got a call this morning saying that the left back caliber is bad and has to be replaced. Now, this is the THIRD time in the last 3-4 years that I was told one thing on a brake check one week and week later it's more. First time, no brake issue….a week later new pads / rotors. Second time brake check, no brake issue (and I reminded you about the first time), a week later, new pads,rotors. Third time..shame on me. Thompson Chrysler Jeep Dodge Ram, Edgewood, MD Your service checks are horrible and a detriment to safety. Free oil changes won't make up for this poor excuse of service this time. More

Friendly, quick and excellent service Brought our Grand Cherokee in at 8:00am to perform recall. Within a hour our vehicle was done. Very quick and friendly service as always. Mark, Chris Brought our Grand Cherokee in at 8:00am to perform recall. Within a hour our vehicle was done. Very quick and friendly service as always. Mark, Chris and Christine were all very pleasant. Work was completed and clean. Thanks as always. John & Sandy More

1st spoke with Julie over the phone. Julie was very friendly and gave me a price that was good enough to get me to drive 1 1/2 hours from Delaware. Upon arriving at the dealership the following day Ed friendly and gave me a price that was good enough to get me to drive 1 1/2 hours from Delaware. Upon arriving at the dealership the following day Ed met us with a smile at the door. After a test drive and a short negotiation we decided to buy the truck. The whole process was NO pressure and hassle free. I would highly recommend anyone buy from Thompson if in the market for a new car/truck. More

Terrible. Service dealership and salesman turned back on me after a 80k purchase. Never again will they get my money they can't cater to high end clients. .. me after a 80k purchase. Never again will they get my money they can't cater to high end clients. .. More