Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
1,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 1,127 reviews
January 17, 2018
Fantastic Experience Jay was extremely friendly and helpful. He made the entire experience not only easy, but ensured that I was confident and comfortable in my decision t Jay was extremely friendly and helpful. He made the entire experience not only easy, but ensured that I was confident and comfortable in my decision to purchase my new Jeep. I left Thompson knowing that I got the perfect vehicle for me. More
by Steph
Employees Worked With
Jay YourNeighborhood Car Guy
January 15, 2018
Best Service Ever!! Jay was the best sales men ever. He contacted me as soon as they received my message from online. He was very attentive and helpful. After going to th Jay was the best sales men ever. He contacted me as soon as they received my message from online. He was very attentive and helpful. After going to the another dealer that did not want to offer me the rebates I came to Jay he offered me the best deal for the same vehicle. The paperwork was quick and painless and all he staff was very nice. More
by Leibreyone
Employees Worked With
Jay YourNeighborhood Car Guy
January 10, 2018
great company, AWESOME salesman!! From start to finish, our salesman, Jay, was very respectful, knowledgeable of the vehicles that we had looked at. Our best interest was his goal. O From start to finish, our salesman, Jay, was very respectful, knowledgeable of the vehicles that we had looked at. Our best interest was his goal. Our overall experience was wonderful. Thank you again! More
by Wilsonpartyof3
Employees Worked With
Jay YourNeighborhood Car Guy
January 10, 2018
Everything went great! From the time we called and visited the dealership to the last paper was signed everything went great. All of the sales people where very nice and kno From the time we called and visited the dealership to the last paper was signed everything went great. All of the sales people where very nice and knowledgeable. We were treated with respect and patience. A special thanks to Jay "The Jeep Guy" who walked us through everything including us asking what gadget did what. Over all a wonderful experience!! More
by diane1025
Employees Worked With
Jay YourNeighborhood Car Guy
December 22, 2017
Top notch sales department! Drove down to Thompson on 12-12-17 to see the value of my 2016 Jeep Rubicon. Met with Tisha and Tom in sales. We inquired about a new 2018 Jeep Rubico Drove down to Thompson on 12-12-17 to see the value of my 2016 Jeep Rubicon. Met with Tisha and Tom in sales. We inquired about a new 2018 Jeep Rubicon Recon and if one could be located. After much research by the sales manager Tom, he located two locally so we had our pick. An hour later one was found with all the options I was looking for. By the end of the day our new 2018 Rubicon Recon was ready to take home. Very pleased with the entire sales and Finance department. More
by 2012Shadow
Employees Worked With
Tisha Felizzola, Tom McGeachy
August 03, 2017
Fast and friendly service Went up to Thompson Jeep on August 1st and spoke to Don Ward in service to have my 2016 Jeep Rubicon Alignment checked. Don scheduled me for the next Went up to Thompson Jeep on August 1st and spoke to Don Ward in service to have my 2016 Jeep Rubicon Alignment checked. Don scheduled me for the next day. Went in at 7:45am and Don gave the total cost up front and my Jeep was brought in to have the Alignment checked. All went great! With my rewards points the cost was very inexpensive! Jeep was brought up and felt great! Many thanks to the entire service department, especially Don Ward and Dan the Service manager! More
by 2012Shadow
Employees Worked With
Don Ward, Dan P
June 11, 2017
Best Dealership in Edgewood Great experience buying my Dodge Ram Bighorn..Sales person Tisha was awsome. Would go back again..When it's time for a brand new car Great experience buying my Dodge Ram Bighorn..Sales person Tisha was awsome. Would go back again..When it's time for a brand new car More
by Michael Price
Employees Worked With
Tisha Felizzola
June 10, 2017
One of the greatest experiences at a dealership My experiance at Thompson was so great! I was looking for a car for months. I had been to countless dealerships or talked to sale people on the phon My experiance at Thompson was so great! I was looking for a car for months. I had been to countless dealerships or talked to sale people on the phone. With no avail I was either being directed to something I didnt want or pestered with phone calls and emails on a vehicle I didny want. When I found a vehicle with everything that I wanted and was looking for at Thompson, Julie and her coworker heled me so much. They worked with me and never gave me the idea that I was just another sale to be had. They tried very well to get me in my price range that I wanted and never stopped till they did. They put forth a effort far more then any of the other places I had called or been. I walked out of many of dealerships never looking back. I definitely will go back to Thompson again! More
by RMGibson01
Employees Worked With
Julie Logsdon, Tisha Felizzola
June 09, 2017
Used car purchased I bought a used SUV from Thompson, I received a fair deal and was greater with friendly staff that treated me like family. Great experience ! I bought a used SUV from Thompson, I received a fair deal and was greater with friendly staff that treated me like family. Great experience ! More
by Engineer Joe
Employees Worked With
Tisha Felizzola
January 27, 2017
A+++ Customer Service I originally bought my 2014 Jeep Compass in November of 2013 from Tisha Felizzola, she was easy to work with, knowledgeable about the vehicles, and ex I originally bought my 2014 Jeep Compass in November of 2013 from Tisha Felizzola, she was easy to work with, knowledgeable about the vehicles, and extremely helpful. More recently, now January of 2017, I ran into some major issues with my Jeep, I took it to a private mechanic, hoping to save some money, WHAT A MISTAKE. After it breaking down three times from this mechanic, I knew I had to call the dealership. My first encounter was with Don and he started looking into my issue, he was extremely helpful and later that day I had the vehicle towed there. WOW, what an experience, while it was a process (my fault, not theirs, as the other mechanic had put some aftermarket parts on my car) Dan Patzwall, Service Manager, got personally involved in my vehicles issue. I believe after a month of not having my car, having it towed a total of 6 times, that the issue has been resolved thanks to the dealership. They also filled up my gas tank, washed my car and even found some extended warranties to cover costs. I will never take my vehicle elsewhere. AMAZING customer service, friendly and professional staff. THANK YOU DAN and DON, so very grateful for your help and guidance!! More
by dpunte2214
Employees Worked With
Dan Patzwall, Tisha Felizzola
