Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
Clarksville, MD
260 Reviews of Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
Great service Dwayne Bridgett is a great service advisor. He explains what is wrong, what needs to be corrected and why and also what needs to be addressed in the Dwayne Bridgett is a great service advisor. He explains what is wrong, what needs to be corrected and why and also what needs to be addressed in the future. The dealership tries to get you in and out with a time frame that's always on point. No issues with prior repairs. More
Warranty repair for fuel fill door I had appointment for 9:40 and advised tech who checked me in I would wait around. The waiting area was fairly crowded and I was expecting a signific I had appointment for 9:40 and advised tech who checked me in I would wait around. The waiting area was fairly crowded and I was expecting a significant wait. However, I was pleasantly surprised when I saw my car come out within about 30 minutes. Problem fixed and I was on my way. I was very pleased with overall experience. More
Express Service Always professional and pleasant . Always efficient and quick to do the service . Would recommend Clarksville Ouirsman Jeep for service and to purcha Always professional and pleasant . Always efficient and quick to do the service . Would recommend Clarksville Ouirsman Jeep for service and to purchase a new vehicle More
Friendly courteous and not pushy I was seen without an appointment for service and recall needs. Joe was friendly, courteous and not pushy on the services that I needed but declined. I was seen without an appointment for service and recall needs. Joe was friendly, courteous and not pushy on the services that I needed but declined. I love the waiting area and workstations to plug in and get work done while waiting. More
Heat service experience I brought my Rubicam in for reoutinebmainteance and the Uconnect dropping calls. They first tried a software update on the Bluetooth module that didn’ I brought my Rubicam in for reoutinebmainteance and the Uconnect dropping calls. They first tried a software update on the Bluetooth module that didn’t correct the issue so they replaced the module and all is working properly now. Thanks to the friendly service staff. Definitely will be back for all my service needs. More
Service The service waiting area is pleasant and clean. The counter attendant was very polite. The restroom was also clean and well lit. I would recommen The service waiting area is pleasant and clean. The counter attendant was very polite. The restroom was also clean and well lit. I would recommend Nicholas Peterson to anyone interested in purchasing a new or used vehicle. He was very enthusiastic and answered all my questions completely. More
Service on my Grand Cherokee Brought me Jeep Grand Cherokee in for Express Service a week ago. Team was great and had me in and out in less than an hour! Highly recommended spot Brought me Jeep Grand Cherokee in for Express Service a week ago. Team was great and had me in and out in less than an hour! Highly recommended spot to get your Jeep services. More
Great Service This dealership is the best , they always go out of there way to please the customer. The service staff is by far one of the best i have ever dealt wi This dealership is the best , they always go out of there way to please the customer. The service staff is by far one of the best i have ever dealt with. they always display and show a sense of Urgency to correct the problem you have at hand. More
Leadership The Key to Great Service! Mike Catron sets the tone, Dwayne, Steve & Joe execute flawlessly Great Customer Service! I could have bought my Grand Cherokee at half a dozen dealer Mike Catron sets the tone, Dwayne, Steve & Joe execute flawlessly Great Customer Service! I could have bought my Grand Cherokee at half a dozen dealers closer to my house, but none have service at this level! The Ourisman team has earned my trust! Nobody touch’s my cars but Matt my Mechanic! Plus the Tire match deals make it so convenient! More
Great! Fred in sales awesome to deal with. Steve Ritter and Mke Catron makes sure the service is done correctly the first time. I highly recommend this deale Fred in sales awesome to deal with. Steve Ritter and Mke Catron makes sure the service is done correctly the first time. I highly recommend this dealer! More