Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

Purchased 4 tires (buy 3 get 4th for a $1) and Mr. Steve Ritter was my service manager/associate. Entire process went smoothly and took less than two hours for appt. I also use the Ourisman Express Lane f Ritter was my service manager/associate. Entire process went smoothly and took less than two hours for appt. I also use the Ourisman Express Lane for my 2017 Wrangler. Highly recommend Steve and service team. Great performance at a solid price. More

It was very easy to schedule the appointment, next day and they got the work done fast. Very pleased and will return for service. Great work! and they got the work done fast. Very pleased and will return for service. Great work! More

Easy to set up an appointment and convenient times available; timely service with excellent explanations; additional care to minimize person to person contact; convenient location. available; timely service with excellent explanations; additional care to minimize person to person contact; convenient location. More

Fast service. Called and showed up in 15 minutes. No lines to wait. Checked in, car went to lift. Service done in 30 minutes checked out and done lines to wait. Checked in, car went to lift. Service done in 30 minutes checked out and done More

I had initially brought my Jeep in for a water leak which I believed to come from my A/C unit. It was found that after only two years my car unfortunately had a dry-rot firewall. After it was repaired and I I believed to come from my A/C unit. It was found that after only two years my car unfortunately had a dry-rot firewall. After it was repaired and I received the vehicle again I had noticed the water remained and got worse. Turns out I had some cracks around the roof of my car. After bringing it in a 2nd time and noting water droplets from the vents they called in a specialist to seal the leaks. Moe was extremely helpful every time I called and always provided updates. I would not hold anything against them for bringing it in a 2nd time because nobody knew there were additional issues until I myself found water in my trunk. All of my service was covered via warranty and Moe made sure to explain any concerns I had. He was extremely professional throughout the entire process and I recommend anyone getting service here to ask for Moe is possible. More

Great customer service. Eager to help diagnose and repair my vehicle, getting me back on the road. Clean rentals and if available, a lifted jeep rubicon, with nice bells and whistles. my vehicle, getting me back on the road. Clean rentals and if available, a lifted jeep rubicon, with nice bells and whistles. More

Contacted Service Mgr. John and Service Tech Steve regarding a Warranty Issue with my Charger They were on it immediately, kept updated throughout process Cannot say enough great things about this D regarding a Warranty Issue with my Charger They were on it immediately, kept updated throughout process Cannot say enough great things about this Dealership More

Ourisman Clarksville always does a great job. In this case Moe did a great job working to ensure my expectations were met. Great customer service! case Moe did a great job working to ensure my expectations were met. Great customer service! More

I am so grateful for the service team especially Steve. They do everything they can to get it done right. Thanks Ourisman for your help. They do everything they can to get it done right. Thanks Ourisman for your help. More

I couldn't have been happier with the service I received. Moe was simply fantastic. He was personable and very professional and made me feel like family from the start. He explained my problem, described Moe was simply fantastic. He was personable and very professional and made me feel like family from the start. He explained my problem, described the fix and cost and even went back to the technician to ensure what he was telling me was correct. When the job was finished, he again explained everything and was patiently answered all my questions. Again, I felt like I had known him for years. The work performed was top notch and I can assure you, you now have my business for life. Well done indeed. More