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Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
Clarksville, MD
260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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260 Reviews of Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
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December 31, 2024
My experience was great and worryfree with the maintenance of my jeep grand Cherokee. Doug was knowledgeable and provided top notch customer care. maintenance of my jeep grand Cherokee. Doug was knowledgeable and provided top notch customer care. More
by Emmanuel
December 28, 2024
No customer service left my car sitting for 6 days terrible will never come back again. terrible will never come back again. More
by english_dl
Employees Worked With
October 31, 2024
Very professional and delivered when promised. Great experience! I will highly recommend if someone asks me Great experience! I will highly recommend if someone asks me More
by Kevinpwynne
Employees Worked With
October 21, 2024
Needed some extended warranty work and a new Jeep dealer since Service Manager brother-in-law had retired. Part needed to be ordered, but came in quickly and Steve Ritter helped get the repair done while w since Service Manager brother-in-law had retired. Part needed to be ordered, but came in quickly and Steve Ritter helped get the repair done while we were out of town. Happy with the experience. Minor complaints: 1) No loaner vehicles available (and only to buyers from them), and 2) after driving home, found they’d caused a reset of the dashboard settings (possibly factory defaults?), and it was difficult getting back to our displays (mileage, MPG, etc.). To my wife, that was as bad as after an oil change finding the provider had not reset the Oil Change warnings. More
by Rocketman
Employees Worked With
October 21, 2024
Megan provided outstanding service! She was very professional and nice! She also made sure to make me aware of all of the options I had to service my vehicle. She took care of all off m She was very professional and nice! She also made sure to make me aware of all of the options I had to service my vehicle. She took care of all off my concerns! She was very communicative and made sure that I was informed throughout the process and afterwards! I will definitely make sure to visit again and I will surely ask for Megan to be my service representative! More
by rcee28
Employees Worked With
Megan Scott
September 22, 2024
Everyone is friendly and professional. I have purchased several vehicles at this dealership, and will tell my friends and family to shop here too. I have purchased several vehicles at this dealership, and will tell my friends and family to shop here too. More
by SC
Employees Worked With
August 16, 2024
Great service and great staff. We will use their services in the future. Thank you We will use their services in the future. Thank you More
by New customer
Employees Worked With
August 04, 2024
We bought a 2020 Jeep a few weeks ago and noted that there was an active recall for the clutch. This dealer was the closest so thought we would check them out. The experience was super. Got us in q there was an active recall for the clutch. This dealer was the closest so thought we would check them out. The experience was super. Got us in quickly, did the recall, checked the vehicle over but was not pushy about changing oils etc. So this will be our dealer for any future service or parts that might be needed. More
by Owen
Employees Worked With
July 24, 2024
Excellent customer service by the advisor team. Scheduling is easy, efficient, and with a high level of professionalism (they track quality). Service advisors are highly communicative and knowledge Scheduling is easy, efficient, and with a high level of professionalism (they track quality). Service advisors are highly communicative and knowledgeable, the work performed is great, and the checkout staff are always pleasant. We’ve been coming here for 11 years and have never been disappointed! More
by GeckoGreenJeep
