Ourisman Chrysler Dodge Jeep RAM

Sherwin was an excellent partner in my search for a new car. I knew what I was looking for and he worked with me to get what I considered a quality deal. While the process of purchasing a new car can be car. I knew what I was looking for and he worked with me to get what I considered a quality deal. While the process of purchasing a new car can be arduous, Sherwin was courteous, friendly and was responsive to any of my concerns. He also demonstrated a command of knowledge of the car I was interested in as well as the process involved. I would give Sherwin a ten out of ten and would recommend him to anyone looking for a vehicle. More

Had a very good experience. Never felt any pressure from Dan Ipes, the salesperson I was working with and he worked hard to make sure I was getting the right discounts. Dan Ipes, the salesperson I was working with and he worked hard to make sure I was getting the right discounts. More

Jim was easy to work with. He took the time to explain and answer my questions, and did not rush me through the process. The purchasing experience was smooth and painless. I would highly recommend. A+! and answer my questions, and did not rush me through the process. The purchasing experience was smooth and painless. I would highly recommend. A+! More

It was a great experience! Jason was very willing to walk through all of the snow to show us the varying truck models. He offered us something to drink and was very polite. through all of the snow to show us the varying truck models. He offered us something to drink and was very polite. More

As a person coming in knowing exactly what I wanted, Berkley was the first to acknowledge and greet me. He showed me everything I asked for without trying to change my mind or convince me on getting so Berkley was the first to acknowledge and greet me. He showed me everything I asked for without trying to change my mind or convince me on getting something else. Berkley was able to tell me the difference between my options off hand which was very helpful when making my decision. Trading in a vehicle was great the REBATES I could have gotten more but just the positive outlook that Berkley displayed was leaving with a 200 no matter what. Great job everyone that helped and I love my new 2012 Chrysler 200. Katina and Jourden Malone More

Sales people and finance manager were very helpful and respectful. Greg was a no pressure saleman who was knowledgable about the vehicle and worked to make sure that I was satisfied. My only problem w respectful. Greg was a no pressure saleman who was knowledgable about the vehicle and worked to make sure that I was satisfied. My only problem with the dealership was the internet advertising that utilized the lowest possible price strategy - including advertising the price including all possible incentives/rebates. I believe this is somewhat deceptive and leads to fristration on the part of the customer when they come into the dealership and are then told the real price. Perhaps, advertising a price that only includes the incentives available to all with the proviso that the price can be even lower if the buyer qualifies for other available incentives would be a more honest and effective strategy. If not for the hard work of Greg to get me a great price for the car, I would never had bought the vehicle due to the misleading advertising. More

I have had a great experience with Dan Muth and Ourisman's Chrysler, Jeep, and Dodge. I received a great deal on a 2012 leftover and conducted almost the entire transaction thorough emails (I am l Ourisman's Chrysler, Jeep, and Dodge. I received a great deal on a 2012 leftover and conducted almost the entire transaction thorough emails (I am located in MA). All dealings have been very professional. I would not hesitate to recommend them. More

When I first met Mr. S. Wilson I told him that I hated buying new cars but that was the reason why I was there. He put me at ease immediately by listening to me when I told him what I was looking for and buying new cars but that was the reason why I was there. He put me at ease immediately by listening to me when I told him what I was looking for and why. He made my whole experience at his dealership happen in what appeared to be, an effortless way. I explained to him that I had been having a lot of back problems recently, including two seperate back surgeries. I had an epidural in my lumbar spine approximately three weeks prior to my visit to his dealership and I had been feeling some what better. Once I climbed into the driver's seat, of what was to become my new Jeep, I realized just how much support the driver's seat was giving my lumbar spine. I just knew I needed to buy this SUV. This SUV has dramaticly improved my quality of life in the way it supports my lumbar spine and in how it has systamaticly increased my comfort while driving. Since the purchase of my new Jeep I have received e=mails from Mr. Wilson making sure I didn't have any further questions and/or concerns. I have also received an e-mail from the service manager asking me if I would like to come to the dealership to take a tour of their service department. I can't ever remember any other dealership ever treating me this way after I drove off of their sales lot. Everyone at Ourisman Chrysler, Jeep, Dodge and Ram are awesome, Great Job, Mr. Jefferies More

I truly enjoyed working with Sylvia. She made my entire experience in purchasing a new car exciting and so easy. She was extremely respectful, responsive and a true listener from start to finish. I can't experience in purchasing a new car exciting and so easy. She was extremely respectful, responsive and a true listener from start to finish. I can't express any more how much SHE made my WHOLE car buying experience so pleasant and I did not hesitate to let her know how much I appreciated her help, knowledge and exemplary professionalism. She was also SO helpful and only adding even more to an awesome buying experience by sitting in the van with me and showing me all the features, helping me set them up and just make sure I didn't have any questions. Thorough!!! The whole dealership operation and staff was friendly, efficient and courteous. I did my research and did all my shopping via the internet. Even being the furthest from me, I chose Ourisman because of Sylvia and I feel she was empowered to present my case to her manager who was able to offer a very competitive and in fact the best pricing and most importantly WITHOUT the haggle or hassle or annoying 'car salesman' obnoxiousness. In fact, I am still being harassed by another dealership that told me "there's no way they can be offering you the kind of deal...they;d be taking a big loss. Are you sure they aren't including a trade-in rebate? Or we are not comparing the same options." And in a tone of voice like I don't know what I am talking about or can't negotiate. You'd think I was talking to your stereotypical used car salesman...so unprofessional. And when I finally said 'thank you for all you help but I'm going with the other offer and need to go so I can get over to the dealership', he closed by saying "okay, we will wait to hear back from you or just come in, we're open to 9". Implying again that I was not getting my facts right!! The bottom line, Ourisman and the entire staff and especially Sylvia are truly professionals. Thank you! More

Since we knew what we were looking for before we arrived at the dealership the only question was price. Greg was easy to work with and we got the truck we wanted for a great price. at the dealership the only question was price. Greg was easy to work with and we got the truck we wanted for a great price. More