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Ourisman Chrysler Dodge Jeep RAM

Clarksville, MD

4.7
1,106 Reviews
At Ourisman Chrysler Dodge Jeep Ram of Clarksville we're driving Maryland, DC and Virginia home with our amazing specials, great service and huge inventory. We serve the entire DMV with new Chrysler Dodge Jeep Ram sales, Certified Used Chrysler Dodge Jeep Ram and Used Car Sales. We recommend you come to our Clarksville Chrysler Dodge Jeep Ram Dealership today to save money on a new or used car.
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12430 Auto Dr

Clarksville, MD

21029

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Showing 1,106 reviews

October 27, 2015

Great Service Made me feel like I was apart of the family! I had called the dealership in search of a new vehicle, I wasn't sure what I wanted at first but after talking with Mitch I felt very positive that th More

by Jeremy2288
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dina Marshalek
October 27, 2015

Mitch took a bad situation and made it great. Mitch was able to help me find a car I like, which wasn't easy because I was coming from a truck. He saw that i was in a tight spot and made sure to h More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 25, 2015

One bad experience We asked for a fuel filter, tire rotation, check brake noise and any recalls. Got charged for an oil change we did not need. UNHAPPY. More

by Rosemary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember the other persons name, Jackie Pressman
Nov 11, 2015 -

Ourisman Chrysler Dodge Jeep RAM responded

Rosemary, Thank you for sharing your review. I was disheartened to read about your experience. I have put together an action plan with my Service Director to ensure this will not happen again to our clients. I was pleased to see that our quality of work was satisfactory and I hope your vehicle is treating you well. If you would like to speak further about this incident or have any additional input please feel free to contact me directly. Sincerely, Levi Haslup VP / GM 410-988-8100 Levi.Haslup@Ourismanautomotive.com

October 20, 2015

New to the Jeep Family As a first time buyer, I had a great experience at Ourisman Chrysler Dodge Jeep Ram! Biz, the salesman, went out of his way to research the Cherokee I More

by meevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Borakove, Biz Shoai
October 19, 2015

Jeep 2015 We worked with Sylvia Jeffers. She was very knowledgeable and professional. The entire process was very easy and relaxed. I would recommend Ourisman C More

by newjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffers
October 13, 2015

Don't go here I was quoted a price for a vehicle a week before I went to this dealership by the Internet manager and confirmed by the salesman a day before I went. More

by Dodge shopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Schroeder
Nov 11, 2015 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your experience. I apologize that you had such a negative interaction. While mistakes happen to all of us there is no excuse for not trying to make it right. If you would like to speak further about this I would be happy to make the time. I have listed my phone number and email below for your convenience. Sincerely, Levi Haslup VP/GM 410-988-8100 Levi.Haslup@Ourismanautomotive.com

October 01, 2015

Trading my car in for a new jeep I went to Ourisman to trade in my 3 year old ford focus for a new 2016 jeep wrangler. Fred Eldrige was recommended to me by a friend and he lived up t More

by ravens52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 28, 2015

satisfied & well treated The salesman Dan Ipes was very helpful and explained well about the vehicle. The finance manager Dana McGriff was very considerate and helpful,too. More

by Lighthouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ipes
September 23, 2015

Not a good sales experience, no lug nut key and no concern! I bought my Jeep here last May and overall it was the worst experience I have had. I looked at Jeeps for over a year before deciding what model, featu More

by reddragon7777
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherwin Wilson
Nov 11, 2015 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us. It is very unfortunate that you had such a poor interaction with my staff. It appears you purchased this vehicle a year or two before the review? I would like to assist you and improve your opinion of our dealership and staff. At your convenience, feel free to contact my via phone or email. Sincerely, - Levi Haslup VP / GM (410) 988-8100 Levi.haslup@ourismanautomotive.com

September 21, 2015

Ourisman Chrysler Jeep in Clarksville, Maryland Sales Person Sylvia Jeffers was very pleasant and honest to negotiate with. Everyone at the dealership was very professional and worked hard to make More

by Mike
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffers, Jeff Borakove
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