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Ourisman Chrysler Dodge Jeep RAM

Clarksville, MD

Overview
Employees
Reviews
Vehicles
4.7
1,095 Reviews
At Ourisman Chrysler Dodge Jeep Ram of Clarksville we're driving Maryland, DC and Virginia home with our amazing specials, great service and huge inventory. We serve the entire DMV with new Chrysler Dodge Jeep Ram sales, Certified Used Chrysler Dodge Jeep Ram and Used Car Sales. We recommend you come to our Clarksville Chrysler Dodge Jeep Ram Dealership today to save money on a new or used car.
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12430 Auto Dr

Clarksville, MD

21029

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Showing 1,095 reviews

December 27, 2023

Had my truck for several days for a quick repair because they were under staffed. More

by Mmichellebonk
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Catron
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Ourisman Chrysler Dodge Jeep RAM responded

We apologize for the length of time your truck was in for service. Your feedback is invaluable, and we're working on adding quailified technicians to our service department to keep up with the demand. Please contact Dave Bellucci, our service director, dbellucci@ourismancars.com with any other concerns.

December 18, 2023

Great Service from the whole team. My service advisor is very helpful and and explained well on the things that needs to be done. More

by Rama
Recommend Dealer
Yes
Employees Worked With
Matthew Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, David Bellucci
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Dec 21, 2023 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much, Rama, for your 5-star review! We're pleased to hear you experienced great service from Matthew, David, Matt, and the rest of our courteous and professional team. Glad they took the time to answer your questions and communicated with you throughout the service process. We value your business and look forward to welcoming you back. Enjoy the upcoming holidays and drive safe! :)

December 11, 2023

Honest, efficient, professional and trustworthy. I drove 20 miles past numerous other Dodge dealerships just to have my truck serviced with them. Highly recommend anyone wanting excellent service to More

by ngjones21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Dec 20, 2023 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a thoughtful review! Excellent customer service is our top priority, and we're glad you experienced that working with our honest, professional, and trustworthy team. We appreciate you choosing Ourisman for your Ram's service needs. If you or your vehicle needs anything, please give us a call or visit our website! We're here and happy to help. Thanks for supporting Ourisman CDJR of Clarksville and drive safe. :)

December 03, 2023

I had a great buying experience from this dealership. My salesman, Josh Swars was very friendly and attentive as he helped my purchase my truck from out of state. He kept in contact with me daily. And More

by Carlbettencourt
Recommend Dealer
Yes
Employees Worked With
Josh Swars
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Dec 20, 2023 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your thoughtful feedback with us! We appreciate the staff highlight for Josh and are thrilled to hear he worked hard to make your experience excellent. We'll be sure to pass your kind words concerning his friendliness and professionalism onto him. Congratulations on your new Ram--we hope you've been loving it these past few weeks! If you need anything, we're here anytime. Thanks for supporting us and have a great day.

November 16, 2023

I’m a retired Marine who lives in Quantico, VA area, so this was the last dealer I called because of the distance. I found them to be the most professional, competent and honest team. When I called, the sa More

by Retired Marine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Daniels, April Gfeller
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Nov 21, 2023 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience! We're honored to have earned your trust and satisfaction. We deeply appreciate your kind words about our team's professionalism, competence, and honesty. It was a privilege serving you, and we're especially grateful for your service as a retired Marine. We're thrilled we could provide you with a great deal and demonstrate our commitment to integrity and appreciation for veterans. Semper Fidelis! If there's anything more we can do for you, please don't hesitate to reach out.

November 13, 2023

I've worked with Mitch since May to build my perfect Jeep. In spite of a few obstacles Mitch, a Veteran himself, made this Veterans Day exceptionally Special for me, delivering my Jeep to a Veteran on More

by walter.wade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Stainback
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Ourisman Chrysler Dodge Jeep RAM responded

We're deeply honored to have been a part of making your Veterans Day exceptionally special. Mitch and our dedicated team at Ourisman are thrilled to have played a role in delivering your perfect Jeep to a fellow Veteran. Your salute means the world to us, and we sincerely appreciate your kind words. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing Ourisman, and we wish you many memorable journeys in your new Jeep!

November 08, 2023

Repairs were completed on ti. e & at the orinally estimated cost. Service was absolutely top-notch. More

by craigjimc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you very much for your 5-star review, Craig! We appreciate your business at Ourisman CDJR of Clarksville and are thrilled to hear about your excellent experience. Glad our team provided top-notch repairs in a timely manner. We'll be sure to tell them to keep up the great work. If you or your Dodge needs anything, we're here anytime. Have safe travels and take care! We look forward to welcoming you back. :)

October 28, 2023

Mr bridgett was very helpful and knowledgeable with my 2023 charger. It was a very pleasant day at the dealership More

by timothybainbridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience publicly! We appreciate having you as a customer.

October 22, 2023

The sales staff and financial officer were knowledgeable and treated us well. We were pleased with how the dealership operates. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Daniels
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Oct 30, 2023 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We appreciate your business, and making your experience public!

October 15, 2023

Great service. Helpful employees. Wonderful place to do business. As a repeat customer, I can suggest you try Ourisman for your auto needs. More

by rnudelman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're grateful you experience that each time you visit our dealership. We'll be sure to tell Jacob and the rest of our team members to keep up the great work. If you or your new Jeep needs anything, we're here anytime! Congratulations on your purchase, and thanks for being a member of the Ourisman Family! We look forward to welcoming you back. :)

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