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Ourisman Chrysler Dodge Jeep RAM

Clarksville, MD

Overview
Employees
Reviews
Vehicles
4.7
1,102 Reviews
At Ourisman Chrysler Dodge Jeep Ram of Clarksville we're driving Maryland, DC and Virginia home with our amazing specials, great service and huge inventory. We serve the entire DMV with new Chrysler Dodge Jeep Ram sales, Certified Used Chrysler Dodge Jeep Ram and Used Car Sales. We recommend you come to our Clarksville Chrysler Dodge Jeep Ram Dealership today to save money on a new or used car.
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12430 Auto Dr

Clarksville, MD

21029

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Showing 1,102 reviews

June 01, 2024

Matt Moon was Great! My oil change was very smooth. He is very efficient. He has a Great Personality for Customer Service!! More

by ilovegiraffes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Moon
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Jun 06, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Hi Lynn, Thank you for the great review! We're glad to hear Matt made your oil change experience smooth and efficient. We'll be sure to pass along your kind words!

May 21, 2024

Excellent service! Tim was well experienced, knowledgeable and kind. He helped us find what we needed quickly and worked to get a deal my wife and I were satisfied with More

by Donut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Brickner
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Jun 06, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for the excellent review! We're delighted to hear that Tim provided knowledgeable and kind service, helping you find what you needed quickly. We appreciate your feedback and look forward to serving you again!

May 16, 2024

Everyone at Ourisman was extremely helpful in getting this purchase made. They were great about calling back, if I couldn’t reach them, and very careful about walking me through every step. More

by phoebe.crandall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Harrison, Tiffany Inoma
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Jun 06, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for your fantastic review! We're thrilled to hear our team at Ourisman of Clarksville could assist you so thoroughly. We appreciate your kind words and look forward to serving you again!

May 15, 2024

The Ourisman service team at Ourisman CDJR in Clarksville, Maryland is superb!!! After completing the service appointment for my Dodge Durango, all the known issues were resolved and recommende More

by rlojazzviolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Eldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Catron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonie Null
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Hi Robert, Thank you so much for your 5-star review! We're thrilled to hear that you had such a positive experience with the Ourisman service team at Ourisman CDJR in Clarksville. It's wonderful to know that we were able to resolve all the issues with your Dodge Durango and perform the recommended maintenance to your satisfaction. We truly appreciate your recommendation and your trust in our dealership. Your feedback motivates us to continue providing top-notch service. If there's anything more we can assist you with, please don’t hesitate to reach out. Thanks again for your support and for being such a valued customer!!!

April 22, 2024

Ourisman had the best price on the vehicle I wanted. The sales team was very friendly. More

by erinseabolt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Bobby
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Apr 22, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Hi Erin, We're thrilled to hear that you found the vehicle you wanted at the best price with Ourisman of Clarksville! Providing competitive pricing and excellent customer service is always our goal. It's wonderful to know that our sales team was friendly and made your experience enjoyable. Thank you for choosing us, and if you have any further needs or questions, please don't hesitate to reach out. We're here to help!

April 02, 2024

I thought the service department did a decent job at quickly diagnosing the problem and moved forward with a solution to it. My truck was still under warranty so it was just a matter of getting the righ More

by Mike W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan
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Apr 11, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Mike, thank you so much for taking the time to leave a review! Our top priority is excellent customer service, and we're grateful you experienced that during your recent visit. Glad to hear our team worked hard to quickly diagnose the problem with your Ram and identify a solution. We understand your concerns regarding communication and will address this with our team, as customer satisfaction is crucial. If you have any other suggestions for how we can make your next visit a 5-star one, please contact our General Manager, Jason Kerr, directly at JKerr@OurismanCars.com. Thank you for helping us improve and enjoy the rest of your day!

March 29, 2024

Wonderful staff and nice dealership. Everyone was so helpful from Tim, Tiffany and Tina. The service was excellent. More

by Shirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim , Tiffany and Tina-5 stars
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Apr 11, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you very much for the 5-star review, Shirl! We're delighted to hear about your positive experience working with Tim, Tiffany, Tina, and the rest of our wonderful team members. We'll be sure to tell them to keep up the excellent work. Thanks, too, for your feedback on our clean dealership. If you or your Jeep needs anything, we're here anytime. Have safe travels and thank you for being a member of the Ourisman Family!

March 22, 2024

Everyone at this dealership was knowledgeable and very friendly. It was a pleasure working with everyone. More

by jshall723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Daniels
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Mar 26, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

It's wonderful to hear that you had such a positive experience at the dealership! Having knowledgeable and friendly staff can make a significant difference when making such an important decision. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for choosing Ourisman of Clarksville!!

Apr 02, 2024 -

jshall723 responded

David Daniels was exceptional! He went above and beyond to answer all our questions and found us the perfect Jeep. I would highly recommend David.

March 21, 2024

They delivered on their end and at a good price for the dodge demon 170. More

by Hellcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 26, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

That's fantastic news! Getting a good deal on a Dodge Demon 170 is definitely something to celebrate. It sounds like we really went above and beyond to meet your needs. Enjoy your new car, and if you ever need anything else, don't hesitate to reach out!!

March 18, 2024

Kudos to the dealership for ensuring that my car issue was completed and didn’t cause me anything my service representative Mr Mike Porter was outstanding and extremely professional his willingness to go More

by Anthony Dyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for the kind review! We pride ourselves on going the extra mile for our customers. Please let us know when we can assist you again.

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