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Ourisman Chrysler Dodge Jeep RAM

Clarksville, MD

Overview
Employees
Reviews
Vehicles
4.7
1,101 Reviews
At Ourisman Chrysler Dodge Jeep Ram of Clarksville we're driving Maryland, DC and Virginia home with our amazing specials, great service and huge inventory. We serve the entire DMV with new Chrysler Dodge Jeep Ram sales, Certified Used Chrysler Dodge Jeep Ram and Used Car Sales. We recommend you come to our Clarksville Chrysler Dodge Jeep Ram Dealership today to save money on a new or used car.
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12430 Auto Dr

Clarksville, MD

21029

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Showing 1,101 reviews

August 16, 2024

Great service and great staff. We will use their services in the future. Thank you More

by New customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonie Null
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and staff here at Ourisman of Clarksville. It's wonderful to know that we made a positive impression on your first visit. We look forward to serving you again in the future. Thank you for choosing us!

August 04, 2024

We bought a 2020 Jeep a few weeks ago and noted that there was an active recall for the clutch. This dealer was the closest so thought we would check them out. The experience was super. Got us in q More

by Owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much, Owen, for taking the time to leave a thoughtful review. We're delighted to hear about your positive service visit with us at Ourisman CDJR of Clarksville. Glad Steve and the rest of our team performed your Jeep's clutch recall efficiently, as well as checked your vehicle to make sure everything was in optimal condition. We're grateful to have earned your business and look forward to your next visit with us. Have safe travels, and welcome to the Ourisman Family!

July 24, 2024

Excellent customer service by the advisor team. Scheduling is easy, efficient, and with a high level of professionalism (they track quality). Service advisors are highly communicative and knowledge More

by GeckoGreenJeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much for your glowing review! We're delighted to hear about your positive experiences with our advisor team and service staff. It's wonderful to know that our commitment to quality, professionalism, and customer satisfaction has made a lasting impression on you over the past 11 years. Your continued trust and loyalty mean the world to us. If there's anything more we can do to make your visits even better, please let us know. We're here to help!!

July 18, 2024

Courteous Staff, Happy with the quality service and will continue to take my Ram to Ourisman for maintenance. No complaints. More

by Kent008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
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Jul 26, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're glad to hear that you're happy with the quality of service and our courteous staff. It's great to know you'll continue to trust us with your Ram's maintenance. If you ever need anything or have any questions, we're here to help. Thanks again for choosing Ourisman CDJR of Clarksville!!

June 26, 2024

Excellent treatment at every step of the maintenance event that was scheduled and completed. I purchased the car and have consistently satisfied. If I decide to purchase another I will be back. More

by peterw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with us! We are delighted to hear that you received excellent treatment throughout your maintenance visit. Your satisfaction with your car purchase and our service means a lot to us. We look forward to assisting you again in the future, whether it's for maintenance or a new car purchase. Safe travels, and thank you for being a valued customer of Ourisman Clarksville!!

June 22, 2024

Everyone we worked with was awesome, Josh Swars especially. A great experience and we love the car More

by mdock88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Swars, Philo in finance, Manager with lots of tattoos
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Jun 25, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thanks so much for the kind words! Enjoy your new car! Thanks for choosing Ourisman of Clarskville.

June 20, 2024

Great job & excellent in communication. Good at the job.i really appreciated the company work being completed More

by Saul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

It sounds like you're pleased with the job done and the effective communication during the process. It's great to hear that you appreciate the completion of the work by Ourisman of Clarksville. If you have any specific questions or if there's anything else you'd like to discuss, feel free to let me know!

June 18, 2024

The service rep was very professional and he kept me updated on my car repairs! I’ll definitely bring my car back for future services! More

by medorsey101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

That's fantastic to hear! Having a professional service representative who keeps you informed can make a big difference. It's great that you had such a positive experience with your vehicle repairs here. Returning for future services sounds like a smart choice. If there's anything else you'd like to know or share about your experience, feel free to let me know!

June 06, 2024

The salesman contacted me about a vehicle that was for sale at a Dealer discounted price. They didn’t play any price switching games and were honest throughout the process. Not like other dealers that I More

by asingel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Requa
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Jun 06, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience! We're pleased to hear our salesman provided honest and straightforward service without any price switching games. We appreciate your feedback and look forward to assisting you again, thank you for choosing Ourisman CDJR of Clarksville!!

June 01, 2024

Matt Moon was Great! My oil change was very smooth. He is very efficient. He has a Great Personality for Customer Service!! More

by ilovegiraffes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Moon
Report | Print
Jun 06, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Hi Lynn, Thank you for the great review! We're glad to hear Matt made your oil change experience smooth and efficient. We'll be sure to pass along your kind words!

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