Ourisman Chrysler Dodge Jeep RAM

Very quick to get an appointment to repair an oil leak. Fixed under warranty in the time as stated. Great experience, as usual, working with Steve Ritter. Fixed under warranty in the time as stated. Great experience, as usual, working with Steve Ritter. More

Dwayne Bridgett is my service rep. and he is always efficient and knowledgeable. He sets appointments quickly, keeps me informed as to work needed and recommended. efficient and knowledgeable. He sets appointments quickly, keeps me informed as to work needed and recommended. More

Very Professional Service. Also went the extra mile to ensure we get what we wanted. He called me personally saying you have two vehicles to choose from in the color we wanted. We are pleased with our Nee ensure we get what we wanted. He called me personally saying you have two vehicles to choose from in the color we wanted. We are pleased with our Nee Jeep. My Wife loves it. Thanks Evan F Dorsey More

Frustrating and wonderful all at the same time While one cannot prove that the oil pan cap was loose, or defective the dealership too responsibility and working with their insurance company and Chr While one cannot prove that the oil pan cap was loose, or defective the dealership too responsibility and working with their insurance company and Chrysler they were able to replace my engine. This was not an inexpensive item to replace and I will always be grateful for their decision I have always recommended Ourisman Chrysler Jeep Dodge but now more than ever. Thank you for doing the right thing. More

Steve helped me out when me out when I was in need. I wouldn’t have been able to pick my son up from school on time without the expedited team changing my tire. Thanks again Steve! wouldn’t have been able to pick my son up from school on time without the expedited team changing my tire. Thanks again Steve! More

Horrible experience Horrible horrible experience. Marco is a terrible salesperson and everyone there is horrible at customer service. The customer service is horrendous, Horrible horrible experience. Marco is a terrible salesperson and everyone there is horrible at customer service. The customer service is horrendous, from just saying Hi hows your car to getting your plates and the second key. I have had my new Jeep Wrangler for 2 months and have not gotten the second key. I have contacted them many times about it and they always tell me its ordered and coming. Right after I bought the car they treated me bad. The manager does not seem to care at all either and does not help fix any problems. I will never ever ever go back again. Do not waste your time buying a car here either. Go elsewhere. More

Excellent Dodge Dealership Karen got me the exact car I wanted from another dealer out of state. Would I buy another car from this store? You bet I would. Karen got me the exact car I wanted from another dealer out of state. Would I buy another car from this store? You bet I would. More

Excellent customer service. As always excellent customer service. Shout to Daniel and his crew in the express lane. Great nod and keep do what you do. Thank you all. As always excellent customer service. Shout to Daniel and his crew in the express lane. Great nod and keep do what you do. Thank you all. More

Awesome They did what I needed done fast and accurately. That's really all you can ask for. They did a great job I am pleased. They did what I needed done fast and accurately. That's really all you can ask for. They did a great job I am pleased. More

I worked with Karen Marina who was great. I felt whoever came up with the first trade in value for my vehicle should have given a fair value on the car from the start. came up with the first trade in value for my vehicle should have given a fair value on the car from the start. More