Ourisman Chevrolet of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 258 reviews
Took our car in for service- issue was not resolved. Called back to schedule another service- big mistake. Apparently customers are an inconvenience for them. The rude lady that answers the phone just k Called back to schedule another service- big mistake. Apparently customers are an inconvenience for them. The rude lady that answers the phone just kept putting us on hold. We never got the appointment made- find another service center. This one is incompetent and rude More
Joe Gross is the BEST, I almost gave up on trading my car, He gave me the confidence to hold on that things will work out and they did. He's a Wonderful Sales Person. I would recommend him to everybody. car, He gave me the confidence to hold on that things will work out and they did. He's a Wonderful Sales Person. I would recommend him to everybody. When my Daughter's get their license I'm bringing them right to Joe. Thanks Joe Gross More
Brad Hamilton and his crew accepted the trade-in of my 2018 Chevrolet Traverse without my signature on the title. As a result of the unethical actions of this team, I lost the $15,000 I invested in monthl 2018 Chevrolet Traverse without my signature on the title. As a result of the unethical actions of this team, I lost the $15,000 I invested in monthly payments plus the positive equity from the trade-in of my Jeep for the 2018 Chevrolet Traverse. The next action his team took was to threaten to sue me for my signature on the title. DO NOT GIVE THEM YOUR BUSINESS. More
If I could rate this a zero I would. I have called at least 4 times a week for the last month to talk to Ms. Craft about an extended warranty refund. No returns calls. I left messages and spoke to Reggie least 4 times a week for the last month to talk to Ms. Craft about an extended warranty refund. No returns calls. I left messages and spoke to Reggie and again no response. Basically you as the consumer only matter when your are purchasing the vehicle. Would not RECOMMEND. More
I went to Service dept. (w/Moe Qureshy as my rep.) for a recall issue on an '08 Town & Country, as well as a free multipoint vehicle safety inspection. Recall issue was taken care of as was the full inspect recall issue on an '08 Town & Country, as well as a free multipoint vehicle safety inspection. Recall issue was taken care of as was the full inspection. The mechanic was great, gave me a tour of the underside of my new/used van. I gave no "OK" for any paid work, yet $260. of work was done. I was presented the invoice by another service desk worker whom Moe Qureshy handed me off to, as Moe needed to go to lunch in a hurry. Major fault is mine as I just paid it. I was fully prepared to get a long list of tasks completed there, I will not go there again and wish I had read reviews prior. My biggest regret is that I just paid and did not hold them accountable. If you go here, be careful, they have a slick operation. ps, this is my 1st bad review for a business, it was bad enough to seek writing a review. More
I've brought three vehicles from this dealership and I have to say this is thee worst experience I've had with looking to purchase a vehicle.. The sales person thought I was his friend and talked to me an have to say this is thee worst experience I've had with looking to purchase a vehicle.. The sales person thought I was his friend and talked to me any way he thought. I went to the dealership with financing in my hand and they did nothing to assist me with what I wanted. All I can say is wow and I will be looking elsewhere for a vehicle. More
******BUYER BEWARE*****I have had nothing but problems ******BUYER BEWARE***** I have had nothing but problems with this dealership from the very beginning. Most recent I have called 4 times in the past ******BUYER BEWARE***** I have had nothing but problems with this dealership from the very beginning. Most recent I have called 4 times in the past week to speak with someone about getting a refund on the extended warranty I purchased on a vehicle I bought from them (I’ll get to that later). 2 messages left on the main voicemail box that it says will be returned the next day, a message left on the GMs voicemail and a message left with the receptionist. 4 messages in the past week and no return calls. This dealership is a joke. I would not recommend anyone buying from them. Look at the other reviews. Their customer service is terrible. More
Reggie is the best!! Without him I don’t think this dealership would run. He listen to everything. He made me feel welcome. Just a great person all around. I told him what I wanted my payments to be an dealership would run. He listen to everything. He made me feel welcome. Just a great person all around. I told him what I wanted my payments to be and he did everything possible to make it work! I’m beyond satisfied! Thank you Reggie More
Medric Mills was very helpful , Personable & proficient & friendly. He took the time to listen to my concerns & tried to remedy the problem. Excellent at his job. friendly. He took the time to listen to my concerns & tried to remedy the problem. Excellent at his job. More
Worst dealership I've worked with. I bought a 2009 Pontiac G8 in Feb 2021, brought it back to my home state to only realize the car has NO cats on it. This car wont pass inspection. Husband calls the Pontiac G8 in Feb 2021, brought it back to my home state to only realize the car has NO cats on it. This car wont pass inspection. Husband calls the dealership to inform them so it can be fixed as our sales guy (Dwayne) said they guarantee inspection, well per the (very rude) manager we spoke to they only guarantee MD inspection.. Okay? It won't pass MD inspection or NJ inspection lol what is the difference? His solution was to return the car BUT he would charge me $1 per mile out of my refund. Its a 150 miles JUST to get there. How is that their only solution? You sold a car with a tampered emissions.. Moral of the story - DONT DO BUSINESS with this company. They are only out to take your money and not stand by their word. More