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Ourisman Chevrolet of Bowie

Bowie, MD

1.7
258 Reviews
Ourisman is the largest retailer of new & used Chevrolet cars and trucks in the Eastern U.S. In business for over 85 years, we are very proud of the reputation we have developed. Our entire staff is dedicated to your complete satisfaction. Our sales department is committed to fitting you with the right vehicle at the best possible price. Our sales staff and managers are thoroughly trained with product knowledge and they can answer any questions you have. We believe buying a vehicle should be a fun experience. With close to 1000 vehicles in stock, including new Chevrolet cars and used cars, we'll have what you're looking for.
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16610 Governor Bridge Rd

Bowie, MD

20716

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Showing 258 reviews

May 11, 2022

Took our car in for service- issue was not resolved. Called back to schedule another service- big mistake. Apparently customers are an inconvenience for them. The rude lady that answers the phone just k More

by Chevytahoe19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Medric Mills
1.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Reio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cobb, Matthew Barrow, Erika Meissner
May 11, 2022 -

Ourisman Chevrolet of Bowie responded

Hello. Can you please reach out to our service manager a call so that we can address the parties involved -Derek Kline 301-262-7600

March 31, 2022

Joe Gross is the BEST, I almost gave up on trading my car, He gave me the confidence to hold on that things will work out and they did. He's a Wonderful Sales Person. I would recommend him to everybody. More

by Carolyn Parham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gross, Shanise Craft
March 26, 2022

Brad Hamilton and his crew accepted the trade-in of my 2018 Chevrolet Traverse without my signature on the title. As a result of the unethical actions of this team, I lost the $15,000 I invested in monthl More

by Jocelyn Murphy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Rhodes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bras Hamilton , Lee Putney, Ozzie Turner, Stephanie Warrington
February 13, 2022

If I could rate this a zero I would. I have called at least 4 times a week for the last month to talk to Ms. Craft about an extended warranty refund. No returns calls. I left messages and spoke to Reggie More

by Melindamegan24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reggie, Shanise Craft
January 17, 2022

I went to Service dept. (w/Moe Qureshy as my rep.) for a recall issue on an '08 Town & Country, as well as a free multipoint vehicle safety inspection. Recall issue was taken care of as was the full inspect More

by geamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe Qureshy was bummer in the end. Mechanic #106761 was great!
December 22, 2021

I've brought three vehicles from this dealership and I have to say this is thee worst experience I've had with looking to purchase a vehicle.. The sales person thought I was his friend and talked to me an More

by spellerd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reggie
December 03, 2021

******BUYER BEWARE*****I have had nothing but problems ******BUYER BEWARE***** I have had nothing but problems with this dealership from the very beginning. Most recent I have called 4 times in the past More

by MdTerpsFan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shanise Craft
September 24, 2021

Reggie is the best!! Without him I don’t think this dealership would run. He listen to everything. He made me feel welcome. Just a great person all around. I told him what I wanted my payments to be an More

by Makedapeterson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Wilkinson
July 28, 2021

Medric Mills was very helpful , Personable & proficient & friendly. He took the time to listen to my concerns & tried to remedy the problem. Excellent at his job. More

by Ernibrose1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Medric Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashiers, name unknown were all professional.
March 26, 2021

Worst dealership I've worked with. I bought a 2009 Pontiac G8 in Feb 2021, brought it back to my home state to only realize the car has NO cats on it. This car wont pass inspection. Husband calls the More

by Icegem34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwayne
2
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