Ourisman Chevrolet Buick GMC of Alexandria

Took my car( same one I bought there)in for an oil change and to get my radio looked at. I stood around for several minutes while employees ignored me and just sat there. when i finally had to make my pres and to get my radio looked at. I stood around for several minutes while employees ignored me and just sat there. when i finally had to make my presence know i got my car in. I was told a radio would need ordered and said ok. this was weeks ago and i still have not heard back. I called today about the radio and they said they would look into it. that was several hours ago and still no word. the customer service is the worst i have ever had to deal with and this is across all areas of the company. not just the service department. if you want a Chevy go somewhere else. do not waist your time or money here. I will go out of my way to a different dealership from now on to get my car looked at. More