Ourisman Chantilly Toyota

Excellent Service! Thanks Mohammed! Mohammed Almetwally helped us find the perfect 2019 Highlander family vacation car. Although it may have well been the busiest time of the year, Moham Mohammed Almetwally helped us find the perfect 2019 Highlander family vacation car. Although it may have well been the busiest time of the year, Mohammed took the time to show us the the many cars available and was very knowledgeable describing the various models and options. Mohammed had a very kind, friendly demeanor and was very patient as we asked many questions before we settled on the perfect car! I highly recommend Mohammed. More

I dealt with Mohammed initially in my search for a used Highlander 2016. I was ready to make a deal. He was very helpful and respectful. I give Mohammed 5 stars for his service. The low rating comes from t Highlander 2016. I was ready to make a deal. He was very helpful and respectful. I give Mohammed 5 stars for his service. The low rating comes from the overall dealer experience and manager who came over when negotiating the price on my trade in. I was told they would give me less than half of the fair trade in value for my car. I was firm and expected full price. The manager came over and told me they would be sending my car to auction and he had called the auction already and that’s the price they would give him for the car. He never called the auction and lied to my face. So dishonest. I can appreciate a negotiation, but integrity is important. Anyway, I said no deal and got up to leave and slowly they started upping the price. I was firm on what I needed for trade in and was asking for my key. The higher up manager than said they’d give me what I was asking. I ended up not purchasing a vehicle from them because the final offer on the vehicle was not a negotiable price and it was slightly out of budget. I will never go back. 6 hours of my time wasted. I don’t take well to liars and will never do business with them. Mohammed gets all the kudos for his professionalism though. Also, the finance guy was really nice and straight forward. Management... horrible. More

Joshua Carpenter was excellent convinced me to buy a new car and see positive sides of buying a new car. I would definitely do business with him in the future. He was prompt returni convinced me to buy a new car and see positive sides of buying a new car. I would definitely do business with him in the future. He was prompt returning my calls and answering any of my questions. More

Pleasant Experience on Christmas Eve Aaron was very professional and courteous during the sales process as he respond promptly every time I had a question. Andrew was helpful and pleasu Aaron was very professional and courteous during the sales process as he respond promptly every time I had a question. Andrew was helpful and pleasure to work with during the finance process and completing the paperwork. Caesar was attentive and responsive to our question about the Pilot's sunroof as we looked at it before we left the dealership. More

It was helpful for me to find my new lease car thank you. Mohammed “Mo” was extremely courteous and helpful in selecting the vehicle to meet our needs and desires. Thank you Mo. Mohammed “Mo” was extremely courteous and helpful in selecting the vehicle to meet our needs and desires. Thank you Mo. More