Ourisman Chantilly Toyota

A GROUP OF HIGHLY PROFESSIONAL TEAM. The staff working at this dealership are all so very warm and highly professional at all times. very friendly and helpful. I've never experienced any The staff working at this dealership are all so very warm and highly professional at all times. very friendly and helpful. I've never experienced any dealership like this one. Everyone there work together to close the deal; from the General Manager down to the cleaning staff. More

Quick and detailed This dealer is always quick and detailed with what they are going to do with the car. They always explain great answers to all my questions! James wa This dealer is always quick and detailed with what they are going to do with the car. They always explain great answers to all my questions! James was really quick to get me in and out! Also always appreciate the car wash and the escort out to the front curb to pick up my car! More

Excellent Customer Service from Patrick I took my Toyota Sienna in for two recalls and a new taillight. Their technicians fixed as expected. Patrick was my service manager, and gave me a l I took my Toyota Sienna in for two recalls and a new taillight. Their technicians fixed as expected. Patrick was my service manager, and gave me a loaner car and was responsive to my questions. More

The service was great and I was in and out in no time at all Great overall customer service , the sales represenatives were friendly and the service manager was very accomadating . I would recommend the service Great overall customer service , the sales represenatives were friendly and the service manager was very accomadating . I would recommend the service and sales department to everyone More

Last year of Service with James The most recent visit was for an oil change; the one prior to that was for brake service and new tires. James has always been honest with his dealings The most recent visit was for an oil change; the one prior to that was for brake service and new tires. James has always been honest with his dealings with me and accurate with assessments of cost and time involved with repairs/services. I wouldn't trade James with anyone. He represents Toyota well and is my choice for the person to deal with at Ourisman. More

very Good! they did goo job. from the beginning till the end, you can feel they really care about your feeling. try the best. The only thing I feel they need to they did goo job. from the beginning till the end, you can feel they really care about your feeling. try the best. The only thing I feel they need to improve is to set more kinds of food like chips, bagels, not just donuts. I am waiting here 2.5 hour. so hungry, but I don't like sweet food. washing my car is the best part I like.. More

Excellent Experience Ourisman made my car buying experience as streamlined and "painless" as possible. They got me the exact car I wanted -- model, exterior color, interi Ourisman made my car buying experience as streamlined and "painless" as possible. They got me the exact car I wanted -- model, exterior color, interior color, and features -- even though it wasn't on the lot when I first walked in. This is the second vehicle I've bought from this dealer, and I plan on buying from them again in the future. More

15000 mile oil change Brought my car in for my 15000 mile oil change. Said it would be done within 3 hours. I was called and told my car was ready within 1 hour. Brought my car in for my 15000 mile oil change. Said it would be done within 3 hours. I was called and told my car was ready within 1 hour. More

Great service done quick Routine service done efficiently during the work week. Nick was my service manager. He thoroughly described the service performed and kept me informed Routine service done efficiently during the work week. Nick was my service manager. He thoroughly described the service performed and kept me informed of the status. More

Professional, easy transaction, responsive Quick professional transaction. I came in with a competitive price in mind, test drove the 4Runner and was out the door quickly on this cash transact Quick professional transaction. I came in with a competitive price in mind, test drove the 4Runner and was out the door quickly on this cash transaction. More