Ourisman Chantilly Kia
Chantilly, VA
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950 Reviews of Ourisman Chantilly Kia
High Quality Experience My husband and I went to a number of dealerships to compare pricing of cars, quality, and overall experience. Our visit to Kia was hands down the bes My husband and I went to a number of dealerships to compare pricing of cars, quality, and overall experience. Our visit to Kia was hands down the best experience all day. Jordan, our sales rep, was friendly, helpful, and knowledgeable and we really felt like he was on our side and working hard to get us the best deal possible. We so appreciated that Jeff, the general manager, took the time to meet us as well and answer questions; it is clear that he expects high quality service from his staff and he exemplifies that in every way. Erin Hobson, our financial rep, did an excellent job helping us finance the car and making sure we understood all of our options. We definitely got the biggest bang for our buck with Kia and would definitely buy from them again! We love our new car! More
Buy your next car here if you want to be treated right! I walked into this dealer at 5 on a Sunday as they were about to close. They stayed open to show me the suv and allowed me to take it home so that I c I walked into this dealer at 5 on a Sunday as they were about to close. They stayed open to show me the suv and allowed me to take it home so that I could show it to my family. Not only did they give me the price I asked for but they also gave me a fair price on my trade not like those classless guys at Koons Ford in Sterling Va, if you want to be treated right do not waste your time going to Koons Ford in Sterling Va. It is a sad day when you can not buy a Ford from a Ford dealership. The sales manager Chris and my salesman David made sure that my explorer was clean and ready to take home the next day when I returned to purchase it. I can truly say that it was the best purchasing experience I have ever had and I have bought more than my share of cars. I have to admit I started my purchase experience out at Battlefield Ford in Manassas they played the pricing game bad move, next was Ted Britt Ford they didn't think I was a serious buyer only to call me the day that I purchased to say now that they know I am serious they are ready to make a deal really! I told them from day one that I had my funding secured from my credit union all I needed was a fair offer for my trade yet that somehow means I am not a serious customer. Which leads me back to Ourisman Chantilly Kia the place where you can buy Kia or a great like new car not used because my Ford Explorer is like new and I find it great and funny that all the Ford dealerships in the area were so caught up in the business of sales that they they forgot how to actually do business and treat a customer like more than just a number on sales board that they have to meet. If you want to be treated right and most people do then think outside the box give this place a try I am sure you will leave with the car you want and a smile on your face and a better feeling about purchasing a car from a dealership. I know my family and I will be buying our cars from here as long as this location is in business and I have a feeling that if they keep giving customers the type of service that they gave me that should be a very,very, very long TIME! More
Awesome Car Buying Experience! This was our second and third, (as we left with 2 cars) purchase of a Kia from Ourisman Kia in Chantilly and as expected, it was a great experience fr This was our second and third, (as we left with 2 cars) purchase of a Kia from Ourisman Kia in Chantilly and as expected, it was a great experience from start to finish. Our salesman, David Kim, was so knowledgeable about the vehicles in stock, he asked all the right questions to match us with the right choices. This was our daughter's first car buying experience and he matched her perfectly with a great red Rio! The sales Manager, Chris Bell, explained her buying options in great detail, and gave her a price that fit her budget perfectly. And Emmad Sherdel in the finance department worked to get her a better financing deal than her bank had offered. He also helped her secure immediate insurance so she could drive her new car off the lot that day! We also found a very unique Soul that my husband and I purchased the same day. David showed us several choices and took us on 3 test drives, again to be sure that we got the vehicles that were perfect for us. I typically dread buying a new car because of the pressure sales tactics, and confusing pricing. At Ourisman Kia, we experienced none of that, they make car buying the fun and exciting experience it should be, with their friendly and open attitude. They explained the car price in detail and we bought well below the MSRP on both vehicles! When we left they said "welcome to the Kia family again!" and I felt like we were part of a special group of individuals who do care about meeting our needs and providing the best in customer service possible. On the way home in our new Soul I got a call on my cell that we needed to return to the dealership, because they had another $500.00 rebate they found that they could offer us, REALLY! If you want a great car that's reliable and fun to drive, buy a Kia, we have a 2010 Forte Koup and a 2015 Soul and we traded in a 2006 Sedona that was still running strong with 106,000 miles. If you want an awesome car buying experience and a great deal, buy your Kia at Ourisman Kia in Chantilly! More
excellent customer service My husband and we're in the market for a new car and had visited several dealerships. When we arrived at this location we knew we we're in the right My husband and we're in the market for a new car and had visited several dealerships. When we arrived at this location we knew we we're in the right place. David Curry was our sales guy and he went above and beyond to help us make the right decision and feel like we got a great deal. He was friendly, professional and really understood that this was a big decision for our family and made us feel very comfortable. We thank David for a great experience. More
Overall Great Service I recently purchased a KIA Optima EX. The team had vast knowledge on the car, specs, financial agreements, etc. They were very friendly and worked dil I recently purchased a KIA Optima EX. The team had vast knowledge on the car, specs, financial agreements, etc. They were very friendly and worked diligently to see what worked with my needs. Although the it was a long day in finalizing things, the team did a great job in listening to my concerns and finding a way to meet my budget needs. They are definitely changing the game of car buying with their friendly environment and always trying to find ways to make the customer happy. It also helped that whoever it was, they always started the conversation with a smile. Thank you guys, I'm loving the new car! More
Great Service!!! This is our first time to visit Ourisman Chantilly Kia. David greeted us with warmly welcome smile. He is a very knowledgeable sales and answered us This is our first time to visit Ourisman Chantilly Kia. David greeted us with warmly welcome smile. He is a very knowledgeable sales and answered us all the questions we had. Since we had no driving experience with KIA models, we are very impressed he has already prepared martials showing us the comparisons among all the top minivan makers. Overall, David was doing a great job on showing us Senona today, and we enjoyed our visit at Ourisman Chantilly Kia. More
Super team! We recently purchased/leased a KIA Sportage. The team was very helpful in helping us find the right car for us! Everyone is friendly and attentive a We recently purchased/leased a KIA Sportage. The team was very helpful in helping us find the right car for us! Everyone is friendly and attentive and helped us sort through any questions and concerns we had. The employees working as a team is very impressive and appreciated. Special thanks to Chris Bell, Farooq Mohammad, Jordan Owens and to Billy Brown. More
great experience after having a junk experience at a different nearby dealership, Ourisman Kia was great. David was willing to listen, show different options, explain after having a junk experience at a different nearby dealership, Ourisman Kia was great. David was willing to listen, show different options, explain differences in packages, and test drive multiple vehicles so we were clear on everything. on top of that their prices were great and we were able to get an awesome deal and walk out with a new car that day. everyone was super friendly and always nearby with a water bottle, which was great since it was about 200 degrees out. also free hamburgers and hot dogs. how can you not love free hamburgers and hot dogs? More
I would definitely recommend Ourisman Chantilly Kia I recently purchased a Certified Used Forte from Kia Ourisman Chantilly. The people there were friendly, knowledgeable, helpful and awesome to work w I recently purchased a Certified Used Forte from Kia Ourisman Chantilly. The people there were friendly, knowledgeable, helpful and awesome to work with. Farooq, Chris and Bryan couldn't have been more helpful or professional. I think they helped us make the best choice for our family. I also really appreciate the extended warranty and efficient service department. Thank you Ourisman Chantilly Kia!! More
Wonderful and stress free experience purchasing a new car. All of the employees who worked with us to make purchasing a new car were very friendly, personable, and knowledgeable. There was no pressure, just p All of the employees who worked with us to make purchasing a new car were very friendly, personable, and knowledgeable. There was no pressure, just perfect information and options to make our selection easy. Buying a car takes time and the staff took the time to answer all our questions. We are very happy with our new KIA and the service we received. Thank you Ben, Jordan, Erin and Esthephani! More