Otto Cadillac - Service Center

As soon as you drive into the bay you’re greeted instantly and professionally, they know exactly why you’re there and most of your information is already written up, they tell you to have a seat in instantly and professionally, they know exactly why you’re there and most of your information is already written up, they tell you to have a seat in the lounge and ask you if there’s anything they can get you. Everything in the lounge and in the show room is spotless, including the bathrooms. You’re kept updated as to the status of your vehicle and when the vehicle is ready to check out is seamless quick. Bill is the best, make sure you pay him well. When we drove out my wife said the only reason she comes here is because of Bill. I said it’s because of Bill and the great service that we get there. More

Employees are amazing Only problem I had bought new car had to come home from pick up and clean it Had it Simonized couple months later thought it would have been detailed also Had to clean all windows. had to come home from pick up and clean it Had it Simonized couple months later thought it would have been detailed also Had to clean all windows. More

We received nothing short of a 5-star service. Dan, our salesman, was patient and answered all our questions. There was no pressure to sell. Jeff and Ian were also very helpful. Nelson explai Dan, our salesman, was patient and answered all our questions. There was no pressure to sell. Jeff and Ian were also very helpful. Nelson explained the different features of the car and was extremely patient. Otto Cadillac is truly a first-class dealership! More

The Otto service team always gets me in at a time that’s convenient for me. Bill always makes sure to go out of his way to say hello. No matter how long it's been since ai was there last, Declan stops to ch convenient for me. Bill always makes sure to go out of his way to say hello. No matter how long it's been since ai was there last, Declan stops to chat and catch up to talk about cars and what nee things Cadillac has since I was there last. It’s a great sales move on his part but also keeps me engaged with the brand. More

From now on, I will always seek a second opinion for any proposed mechanical needs. proposed mechanical needs. More

Billy and the service team are always awesome! This time was no exception. I appreciate their hard work and customer service. This time was no exception. I appreciate their hard work and customer service. More

This is the finest dealership in the area. Polite and courteous go without saying. My car runs well all due to their expert care given I will return to purchase another in the future. Polite and courteous go without saying. My car runs well all due to their expert care given I will return to purchase another in the future. More

Everyone with polite and courteous. Things were well explained and required service was completed when expected Things were well explained and required service was completed when expected More

Excellent as always. My service adviser Andrew Askew greeted me at the door immediately took care of servicing my vehicle. My service adviser Andrew Askew greeted me at the door immediately took care of servicing my vehicle. More