Otto Cadillac - Service Center

Bill was right on. He knew what was needed to be done to make sure the car was up to specs. He knew what was needed to be done to make sure the car was up to specs. More

Always dependable; and I have been treated royally by your staff, especially Ian and Bill M. My husband and I have enjoyed dealing with Otto for many years. your staff, especially Ian and Bill M. My husband and I have enjoyed dealing with Otto for many years. More

On the ball excellent service on time very thorough just good people happy with their agency and will recommend them to anyone who wants a good auto agency good people happy with their agency and will recommend them to anyone who wants a good auto agency More

Great work by the service department. ...very satisfied....always gets the work completed on time ...very satisfied....always gets the work completed on time More

Billy was great! We will definitely go back if we have any more car issues We will definitely go back if we have any more car issues More

Bill has taken care of me and my car since I bought it. Every time he has been friendly and efficient. He has also been very up front with me about things and gotten my service done correctly and quickly. Every time he has been friendly and efficient. He has also been very up front with me about things and gotten my service done correctly and quickly. I trust him to always steer me right. More

Car looked like it was readied for resale. Very pleased with the detail service. Thanks. Very pleased with the detail service. Thanks. More

As soon as you drive into the bay you’re greeted instantly and professionally, they know exactly why you’re there and most of your information is already written up, they tell you to have a seat in instantly and professionally, they know exactly why you’re there and most of your information is already written up, they tell you to have a seat in the lounge and ask you if there’s anything they can get you. Everything in the lounge and in the show room is spotless, including the bathrooms. You’re kept updated as to the status of your vehicle and when the vehicle is ready to check out is seamless quick. Bill is the best, make sure you pay him well. When we drove out my wife said the only reason she comes here is because of Bill. I said it’s because of Bill and the great service that we get there. More

Employees are amazing Only problem I had bought new car had to come home from pick up and clean it Had it Simonized couple months later thought it would have been detailed also Had to clean all windows. had to come home from pick up and clean it Had it Simonized couple months later thought it would have been detailed also Had to clean all windows. More

The Otto service team always gets me in at a time that’s convenient for me. Bill always makes sure to go out of his way to say hello. No matter how long it's been since ai was there last, Declan stops to ch convenient for me. Bill always makes sure to go out of his way to say hello. No matter how long it's been since ai was there last, Declan stops to chat and catch up to talk about cars and what nee things Cadillac has since I was there last. It’s a great sales move on his part but also keeps me engaged with the brand. More