Otto Cadillac - Service Center

Otto service is aces! The service personnel at Otto are pleasant, professional and prompt. Our issue was resolved quickly and we were on our way to our other errands. The service personnel at Otto are pleasant, professional and prompt. Our issue was resolved quickly and we were on our way to our other errands. More

Regular maintenance Always professional and great service. On time and my car is always sparkling when I leave. Staff is courteous and friendly. Waiting room is pleasant. Always professional and great service. On time and my car is always sparkling when I leave. Staff is courteous and friendly. Waiting room is pleasant. More

Dave's Best! This is my 30th year owning a Cadillac from Too. Steve Lemon is always top notch and the service team is magnificent. Bill is outstanding and I have This is my 30th year owning a Cadillac from Too. Steve Lemon is always top notch and the service team is magnificent. Bill is outstanding and I have always had excellent, timely and efficient attention paid to my calls. More

The process was made easy. The appointment process and the service were simple to set up and the techs courteous. It took no time at all to fix my problem and be on my way. The appointment process and the service were simple to set up and the techs courteous. It took no time at all to fix my problem and be on my way. More

Fast and Friendly I like the service advisors and techs who service my vehicle. They always take care of my vehicle and let me know if it is in need of anything. I like the service advisors and techs who service my vehicle. They always take care of my vehicle and let me know if it is in need of anything. More

Yes , Otto Cadillac is awesome! Over the decades I’ve been doing business With Otto Cadillac I have never been disappointed . I can’t imagine buying a car from another dealership . I Over the decades I’ve been doing business With Otto Cadillac I have never been disappointed . I can’t imagine buying a car from another dealership . I’ve always been treated fairly by the sales department , the shop has always done a great job with both service and repairs and Bill over the years and now Allison go the extra mile when I have concerns . Thank you for everything . More

Fast, Friendly and Efficient A simple task was accomplished and another was held off until better weather on good advice from the service manager. Hadn't finished my coffee and wa A simple task was accomplished and another was held off until better weather on good advice from the service manager. Hadn't finished my coffee and was out the door on the way home. Fast, Friendly and Efficient. xxxx shame more dealerships don't work this well, however the more people who find this out may also find OTTO Cadillac. More

Great Service Center I accidentally damaged my handle when the door was frozen. Called the service center and they were able to get me in a couple hours later and it was f I accidentally damaged my handle when the door was frozen. Called the service center and they were able to get me in a couple hours later and it was fixed in no time. Always have a great experience at Otto and with Bill in the service center. More

First time, great experience First time. Wanted to try it out as I am planning to buy my first Cadillac this spring. Service was excellent and expectations exceeded. I'll be back. First time. Wanted to try it out as I am planning to buy my first Cadillac this spring. Service was excellent and expectations exceeded. I'll be back. More