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This rating includes all service center reviews, with more weight given to recent reviews.
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1,529 Reviews of Otto Cadillac - Service Center
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February 07, 2022
Every time I come here o get great customer service. I had to bring my car in last week for a recall and whatever the problem was wasn’t really resolved and I stayed there for about 3 hours. 3 stars for t had to bring my car in last week for a recall and whatever the problem was wasn’t really resolved and I stayed there for about 3 hours. 3 stars for the great customer service, I always feel like family. I’m just a little disappointed that the issue wasn’t resolved like it was supposed to be :( Bummer! More
by Falldays
Verified Customer
February 04, 2022
Always polite staff. Always on time. Comfortable waiting room with coffee or water if you want it. room with coffee or water if you want it. More
by dvennett
Employees Worked With
Other Employees :
Melissa D'Errico, Sarah Pritchard
February 03, 2022
quality service, very personable friendly, thorough quality service, very personable friendly, thorough quick check in, out in a reasonable time frame quality service, very personable friendly, thorough quick check in, out in a reasonable time frame More
by Steve.kucskar
February 02, 2022
Fast and efficient service for tire leak. Solved the problem right away. Done while I waited. problem right away. Done while I waited. More
by tomh823
February 01, 2022
Great service. Fixed my problem quickly. Staff was very friendly and knew what was wrong with my vehicle right away. friendly and knew what was wrong with my vehicle right away. More
by Bruno91998
Employees Worked With
February 01, 2022
They were very attentive and got the work done in a timely manner I am very pleased timely manner I am very pleased More
by lisaf
Employees Worked With
February 01, 2022
You are my number:#1 as a dealership. Your service department has proved to be above all others.. you are the winner. department has proved to be above all others.. you are the winner. More
by Catarria
Employees Worked With
January 30, 2022
I was greeted by 2 friendly staff members. The work couldn’t be completed because they have to order the part. I still received a free car wash couldn’t be completed because they have to order the part. I still received a free car wash More
by ccascio
January 28, 2022
Services done in a timely manner and the my car was washed an the inside vacuumed washed an the inside vacuumed More
by William Quinn
Employees Worked With
January 28, 2022
Great service! Good people . So glad I bought my car from them! Everyone I worked with from sales to service have been excellent!! them! Everyone I worked with from sales to service have been excellent!! More
by scollins11
