Otto Cadillac - Service Center

Clean, on point. Wait area is comfortable. Service was as promised and a wash too. Wait area is comfortable. Service was as promised and a wash too. More

Great customer service. Andrew is a true asset to the Service Dept. Melissa and Bill are also Top Shelf. They took care of my vehicle. Always courteous. It’s a bit of a driv Andrew is a true asset to the Service Dept. Melissa and Bill are also Top Shelf. They took care of my vehicle. Always courteous. It’s a bit of a drive out of the way for me but worth it. I’d recommend them to anyone. It’s easy to sell. It’s the service that makes the money and keeps you coming back for the next vehicle b More

Very professional and treats thier customers with respect. I recommend them to everyone I Meet. respect. I recommend them to everyone I Meet. More

Courteous and expedient process from scheduling my service appointment to checking in and acquiring my loaner. service appointment to checking in and acquiring my loaner. More

We highly recommend Bill McLean, Melissa, Sarah, Alison, and the rest of the staff because we always receive the best service at OTTO. and the rest of the staff because we always receive the best service at OTTO. More

Fantastic service. Vehicle was done in a timely manor. Staff was cordial and very knowledgeable Vehicle was done in a timely manor. Staff was cordial and very knowledgeable More

The personnel are efficient and kind to all people. They do their best to to inspect and maintain your auto. I would go no where else and trust them with my auto any my safety. They do their best to to inspect and maintain your auto. I would go no where else and trust them with my auto any my safety. More

Excellent service and above average employees. I feel like everyone went out of their way to make my appointment goes smooth as possible. It’s service like that Makes it worthwhile driving two hou I feel like everyone went out of their way to make my appointment goes smooth as possible. It’s service like that Makes it worthwhile driving two hours for this appointment. More

So far so good. Have used for repair once and for routine service once. So far there have been no attempts to take advantage of me. I will continue to use Otto. Have used for repair once and for routine service once. So far there have been no attempts to take advantage of me. I will continue to use Otto. More

The service is always great at Otto. They always finish my service on time and correctly. I will be purchasing a new car soon and it will most likely be from Otto because of their grea They always finish my service on time and correctly. I will be purchasing a new car soon and it will most likely be from Otto because of their great service department. More