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This rating includes all service center reviews, with more weight given to recent reviews.
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1,634 Reviews of Otto Cadillac - Service Center
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September 05, 2025
I had an outstanding experience with their service; it was the fastest oil change I've ever encountered! The staff was efficient and professional, making the entire process smooth and hassle-free. was the fastest oil change I've ever encountered! The staff was efficient and professional, making the entire process smooth and hassle-free. More
by mkanopka26
Verified Customer
September 03, 2025
Very Prompt and polite, answered all my questions and did not pressure me into any Xtra work!! not pressure me into any Xtra work!! More
by Cara.rcuda1
September 03, 2025
Small personable dealer, your not just a number. They go the extra mile. I definitely would recommend but the are a little slow. Could use an addition. They go the extra mile. I definitely would recommend but the are a little slow. Could use an addition. More
by Ken
Employees Worked With
August 29, 2025
Service was great. They fixed the problem and explained what they did. Problem was remedied. They fixed the problem and explained what they did. Problem was remedied. More
by wendy.troeger
Employees Worked With
August 29, 2025
Great friendly service! Bill was great and kept us informed about the entire service and got us on our way in a timely manner. Bill was great and kept us informed about the entire service and got us on our way in a timely manner. More
by brassguy1954
Employees Worked With
August 29, 2025
The dealership is clean and attractive. They always provide refreshments. The staff is polite and professional. They always provide refreshments. The staff is polite and professional. More
by CHESTERWBROWN
August 27, 2025
Very good service Bill was on top of his game would recommend friends and family. recommend friends and family. More
by inc-15
Employees Worked With
August 27, 2025
Every time I stop in for service I check in with Bill in service and chew the fat. Then I stop in to see Dan in sales just to check out if there's anything I might be interested in. Like talking with a coup service and chew the fat. Then I stop in to see Dan in sales just to check out if there's anything I might be interested in. Like talking with a couple of old friends. I enjoy that aspect of your service. More
by jjroarke
August 25, 2025
Amber was very helpful and I was in and out in about an hour! I will definitely return for all my regular maintenance. hour! I will definitely return for all my regular maintenance. More
by seifert.deborah
Employees Worked With
August 16, 2025
The service department is very good to deal with especially service advisor Bill who I deal with each time. especially service advisor Bill who I deal with each time. More
by rpiman03
