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Otto Cadillac
Albany, NY
1,872 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,872 reviews
June 28, 2022
From now on, I will always seek a second opinion for any proposed mechanical needs. proposed mechanical needs. More
by WLUNDGREN3
Verified CustomerEmployees Worked With
June 27, 2022
They staff were efficient and courteous. We did not have to wait and was attended to promptly We did not have to wait and was attended to promptly More
by korishahosein
June 25, 2022
Great service. Awesome experience. First class all the way. They exceeded my expectations every step of the way. Awesome experience. First class all the way. They exceeded my expectations every step of the way. More
by dhostig
June 24, 2022
Billy and the service team are always awesome! This time was no exception. I appreciate their hard work and customer service. This time was no exception. I appreciate their hard work and customer service. More
by nickcrudo
June 24, 2022
Everyone with polite and courteous. Things were well explained and required service was completed when expected Things were well explained and required service was completed when expected More
by sfranklin0
Employees Worked With
June 24, 2022
This is the finest dealership in the area. Polite and courteous go without saying. My car runs well all due to their expert care given I will return to purchase another in the future. Polite and courteous go without saying. My car runs well all due to their expert care given I will return to purchase another in the future. More
by cv91745
June 23, 2022
Otto Cadillac’s Service Department is second to none. My car is always professionally repaired, on time, at a fair market price. Billy McClean who usually handles my service is the best. Yesterday I My car is always professionally repaired, on time, at a fair market price. Billy McClean who usually handles my service is the best. Yesterday I had Andrew Askew handled my arrival and departure for an oil change and tire rotation. My work was completed timely within one hour and I was on my way. Thank you Otto Cadillac. I am anticipating the purchase of a new Cadillac for 2023 and the service department will play a big part in my decision as to what dealer I make my purchase from. More
by mjegolfman2
June 22, 2022
Appointment is always made promptly. Always on time when I arrive. Bill is kind and informative and updates as necessary Always on time when I arrive. Bill is kind and informative and updates as necessary More
by Nlawler30sky
Employees Worked With
June 22, 2022
Very clean dealership. The employees are very professional and courteous. Scheduling an appointment was extremely easy. Communication top notch. The employees are very professional and courteous. Scheduling an appointment was extremely easy. Communication top notch. More
by Lap415
Employees Worked With
Other Employees :
Melissa D'Errico, Andrew Askew, Jeff Wright
