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Otto Cadillac
Albany, NY
1,869 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,869 reviews
December 25, 2022
Super Accommodating very Personal and nice people very helpful Also very fast at their job helpful Also very fast at their job More
by gabrielgoodwin
Verified CustomerEmployees Worked With
December 24, 2022
They were very courteous and prompt. The loaner was very nice and the work they did on my car was great. I had a great experience The loaner was very nice and the work they did on my car was great. I had a great experience More
by jwanmarteese
Employees Worked With
Other Employees :
Jeff Wright, Dawn Crossley
December 22, 2022
The appointment was punctual. I was kept informed of progress and recommendations for additional required services. I was kept informed of progress and recommendations for additional required services. More
by joe.sciarrino
Employees Worked With
December 21, 2022
Very knowledgeable, friendly and professional. So glad I'm part of the Otto community with my 2023 XT5. Loving my XT5!! So glad I'm part of the Otto community with my 2023 XT5. Loving my XT5!! More
by CLASSYLADY12074
Employees Worked With
December 20, 2022
The staff always provides excellent service. They explain in detail the necessity repairs or routine maintenance required. They explain in detail the necessity repairs or routine maintenance required. More
by JAMA724
Employees Worked With
December 19, 2022
HAVE ONLY HAD GOOD EXPERIENCES SO FAR AT OTTO CADILLAC. PEOPLE ARE KNOWLEDGEABLE AND EFFICIENT PEOPLE ARE KNOWLEDGEABLE AND EFFICIENT More
by Ottocustomer
Employees Worked With
Other Employees :
Jeff Wright, Dawn Crossley
December 19, 2022
I like that I like the place friendly people very friendly the best I ever been to car dealership I will go to I will recognize anybody to go there to get a Cadillac there's no words how nice they ar friendly the best I ever been to car dealership I will go to I will recognize anybody to go there to get a Cadillac there's no words how nice they are there More
by tcanty343
Employees Worked With
All the employees was nice friendly
December 19, 2022
Great professional Care and the way they treat me as a customer I appreciate the way that they handled my service. They always treat me with the utmost respect as a customer customer I appreciate the way that they handled my service. They always treat me with the utmost respect as a customer More
by pharoseven
Employees Worked With
December 17, 2022
Bill is always quick to help and gets me in for service and finishes in a timely fashion. Everyone is always so friendly and helpful. Always an enjoyable experience at Otto. and finishes in a timely fashion. Everyone is always so friendly and helpful. Always an enjoyable experience at Otto. More
by Amy Romano
Employees Worked With
December 16, 2022
I called with a problem and that afternoon I was in the service dept. They addressed my problem and sent me on my way, very pleased. service dept. They addressed my problem and sent me on my way, very pleased. More
by lchetwynd3
